Virus B [broke - fixed - then broke again - now fixed again]

[oddbods finger]

My Virus B (Desktop) appears to be Intializing itself when I switch
on.
It doesn't happen every time though.

"OS4.8 etc..." comes up on the screen then "Access virus b" as normal
but then - "Initialize Global Memory?" comes up...
....which then switches immediately to -
"Load Bank A with Factory Sounds?"
This message flashes alternatively with -
"YES: -->[SINGLE]
NO: ANY OTHER KEY"
If I press any key other than SINGLE, this message then flashes up -
"No....keeping old sounds"

But then "Load Bank B with Factory Sounds?" comes up with the same
messages as above following after.

then the same thing again with Multi Bank.

After this, "Initializing Edit Buffers" comes up before finally going
to the normal screen.
Except now all the programs of A, B and Multi banks have random
garbled names and all the sounds have been wiped.
I can't even seem to program any sound into them.
Although I can copy programs from banks C to H into the A & B banks.
Banks C to H are unaffected.

Anyone got any idea what's happening?
I haven't had this Virus that long.
maybe I accidently set something wrong.

I've tried a Reset...(hold down the LFO1 [Shape] button and switch
on) which I believe is the right procedure.

[udenjoe]

I've seen this on the Yahoo site. Someone said it was a RAM battery or something like that. contact access support.

Are you the same person from the Yahoo groups?

[oddbods finger]

Yes that was me too.
I thought I'd post here too to see if someone on this forum had experienced this problem.

[DIGITAL SCREAMS]

LOL "ODDBODS FINGER"....hehe I guess u like Carry On Screaming.

Im afraid I cant help you with your problem. The best thing to do would be to contact Access support ASAP.

Theyre very good at helping.

DS

[oddbods finger]

I guess u like Carry On Screaming.



he he,
congratulations
I've been posting using this name for a couple of years on various music forums and you're the first person to recognise where it comes from.
:wink:

I've already e-mailed Access....just waiting for a response.

[oddbods finger]

Just my luck.
Access Support referred me to their Technicians.....
Access Technicians are on Holiday until the 27th August!!!
:evil: :x

[Hollowcell]

bad luck man....let us know what the problem turns out to be though!!

[subtractive]

I may be stating the obvious, but have you tried to completely reload the OS - including all pathces - into your Virus? My B was sick about a month back, it was acting weird as well (not as weird as yours, but weird!). Anyway, I reload the OS and patches, and magically all was fine. Good luck!

[oddbods finger]

I may be stating the obvious, but have you tried to completely reload the OS - including all pathces - into your Virus?

Yes I have tried reloading the latest OS and earlier versions as well.

[oddbods finger]

Update...

After getting no useful information from Access support, I decided to take my Virus B to Turnkey (The UK's main Access distributor and a big retailer familiar to most over here).
This was on 21 August.
They send all Viruses to Germany to be repaired....no, not to Access themselves, but to some guy who Turnkey say is the only person who fixes them.

Turnkey originally said it would take about 2-3 weeks.

Today, 11 weeks later I am finally going to pick it up.
Obviously, during this time I have called and visited their service department several times but all they ever said was......
"we have to send them to Germany.............It's only one guy who fixes them...........we can't speak to him, he's never there"

The good news though, is that despite the fact that my Virus B was bought used and is obviously out of warranty, I am only being charged for the shipping cost to Germany.
Nothing for the repair.... :?

Apparently, Turnkey can't even tell me what was wrong with it as the repair notes are all in German!!! :roll:

Oh well, just thought this might be of interest to anyone else in the UK who's Virus ever needs repairing.

[3o3]

Apparently, Turnkey can't even tell me what was wrong with it as the repair notes are all in German!!!

Achtung..! - uhm, i can understand some but not everything.. use babbelfish :) its abit cryptic but usually works fine anyway

[Juho L]

use babbelfish :) its abit cryptic but usually works fine anyway

Har! That translator program is legendary! When translated an online store page from English to Finnish it wrote something about gramophones and vinyl discs when the item was a DVD player.

[3o3]

Schh Juho..! hehe. it was supposed to be a laugh for oddbods finger. It would probably say something like: The virus was corrupted because an interstellar creature sat on the keyboard while playing jingle bells sounding really good..

Babbelfish is really good whenever you feel like laughing - just enter an german page and translate it. :)

About the finnish: well my mother and i did a test even thou i cant speak/read finnish my mother started laughing hysterical and explained what my english friend had wrote to me "in finnish"

[oddbods finger]

I cant believe it!!
My Virus B has fvcked up again.
It was supposedly fixed.
It worked fine for 3 weeks but yesterday it suddenly went pear shaped again.
ARGGGHHHH!!

I've e-mail the place it was sent to in Germany to supposedly be fixed.
So far no reply....
As they had it 3 months before it will probably take them 2 weeks just to reply to my e-mail.

[Hollowcell]

shit oddbods! im really sorry to hear that! hopefully u hear about it soon....hopefully they do the right thing and fix it for free!

[Juho L]

I cant believe it!!
My Virus B has fvcked up again.
It was supposedly fixed.
It worked fine for 3 weeks but yesterday it suddenly went pear shaped again.
ARGGGHHHH!!

I've e-mail the place it was sent to in Germany to supposedly be fixed.
So far no reply....
As they had it 3 months before it will probably take them 2 weeks just to reply to my e-mail.

Did you asked what did they replaced when they fixed it?

Just come up on my mind that sometimes there's situations when there are two broken parts: The one broken part that causes the problems and the other one that breaks the other one. That's is bloody hard to notice. I've fixed two television which had this kind of trouble. You noticed the situation when the tv came back as a bumerang from the customer. If they have just fixed the problem part in your Virus it will take only few days until the part is broken again (as it seems that has happened here). Maybe they'll get it fixend on the second time.

[oddbods finger]

well the repairers in Germany replied to my e-mail after a few days.
They were quite vague, the most they would say is that they had supposedly repaired a "Faulty Driver Circuit" ????

They said to return the synth to them via Turnkey.
mmmmm.....well not being too keen to lose the Virus for another 3 months, I decided to try a local electronics guy.

He managed to fix it and have it back to me within 4 days!!
He said the problem was a faulty chip, which he simply replaced....he also said though that he could see no sign of any previous repair being made????
It cost me ?70, but the shipping cost to Germany and back alone cost me ?60 last time.

Well it's now working perfectly again but I think I'm jinxed with this Virus.

i'm gonna sell it (with my Kawai K5000S) and probably get a Virus C Keyboard.

[didomite]

This is an old thread but it's the only one I could find stating the problem I had when I just bought a second hand virus. The patches would store for a little while after I powered off, but after about 10 mins or so that message would appear and I'd lose all settings (MIDI) and patches (A/B). I'd get random ascii for titles in banks A and B and the patches were so random they were unplayable/silent.

I opened up my Virus Classic and there is a standard CR2032 camera battery in there that's very easy to change out. The brand on the battery was VARTA. I looked them up and that site looks as German as can be, so I was happy that it was probably the original battery.

I replaced with one from the corner drug store, and my patches have been good for a few days now. All set!