Canceling Your Preorder... A Good Idea?

[Derek]

After some deliberation I have come to the conclusion that canceling your preorder is a good way to send a message to a manufacturer. After reading the vague little letter from Access that was posted in another thread I can see that Access does not care to actually shed any light on the true status of TI development. The letter used terms that are relative such as ?soon? and ?recently?. Cleaver wording, to some ?soon? may mean days, to others ?soon? may mean years. Reasonable information is the key to keeping the customer happy.

My experience waiting for my Federalized Lotus Elise was similar. I was on that list for two years, so believe me when I say I know how to wait it out. People don?t mind waiting as much, so long as they have some idea when they will get the goods they have paid for. A reasonable explanation of what is causing the holdup is also generally appreciated.
If Access can not even give a remotely accurate estimation of when they will ship the TI then they are much further behind than any of us had thought and they need to disseminate that information to the customers.

Writing and posting this stuff is all well and good. They probably don?t even read this forum. However lots of people canceling their preorders will send a message that Access will find impossible to ignore.
I know you?re probably thinking,? But then I?ll have to wait even longer to get my TI?. However I don?t think this will be the case? Canceling preorders will create a sense of urgency for Access. It will cause them to redouble their efforts and open up the lines of communication. It would not surprise me if you actually got your TI quicker by canceling your order than you would by staying on the list.

PS: I have cancelled my order.

[SoundzplastikSurgeon]

same here

[ten]

Cancelling you're pre-order wont do shit. It will take as long as it takes, nothing you do whatsoever will make it one bit faster and its pathetic to think otherwise.

Dont get me wrong, Im pissed off that its taking so long to, and Im even more pissed off at the lack of communication Access is showing to its customers. But if you think cancelling a pre-order will make the slightest bit of difference you are sorely mistaken.

ten

[Derek]

Cancelling you're pre-order wont do shit. It will take as long as it takes, nothing you do whatsoever will make it one bit faster and its pathetic to think otherwise.

Dont get me wrong, Im pissed off that its taking so long to, and Im even more pissed off at the lack of communication Access is showing to its customers. But if you think cancelling a pre-order will make the slightest bit of difference you are sorely mistaken.

ten

You could be right, it makes sense... Why would Access care if their customers start canceling their orders. After all, Access isn't a business, no they're some sort of charity right? :roll:

Vote with your wallet... It the only power you have.

[ten]

Mate, its a Virus... it will sell by the thousand, it will probably be sold out for months like the B and C versions were, how ever many of you lot trying to make a statement by cancelling a pre-order 10 other people will be happy to take you're place.

Waste of time, waste of effort. Wont achieve a thing, extremely nieve to think it will.

ten

[acid1]

cancelling your order is a great idea because:

When I ordered mine i was 3rd in line at sweetwater, now i'm first in line

so thanks to those two ppl infront of me for helping me get mine a few days early possibly

[monads]

I would cancel. Unless you got the cash to burn. Wait for the reviews to poor in, OS udpdates and more stable drivers.

[Wandering Kid]

Mate, its a Virus... it will sell by the thousand, it will probably be sold out for months like the B and C versions were, how ever many of you lot trying to make a statement by cancelling a pre-order 10 other people will be happy to take you're place.

Waste of time, waste of effort. Wont achieve a thing, extremely nieve to think it will.

its precisely this mentality that makes it a waste of effort.

feminism didnt become such a prominant movement because the sufferage movement thought 'you know what? we live in a patriachy. fuck it. no point thinking we can change anything. extremely naive to think it will.'

cynicism is a very easy thing to fall back on and know that nobody got anywhere just thinking that they are never gonna make a difference.

if enough people really wanted to show that access shouldnt be getting away with this they would cancel their preorders and they wouldnt need to put it to public scrutiny first. if enough people do it, then access really will have to revise their pre sales strategy because they stand to lose something significant - sales and customer loyality. the sad part is that the internet is full of people spouting idle threats. who get worked up. threaten to cancel their preorder but dont actually do it. or people that wallow in cynicism, bask in the chance to vent some and keep waiting on the TI anyway. because they really want it and they just love venting spleen.

hence.

cancel it. or wait it out. theres little point debating the pros and cons because there are so few hard facts about the TI for anyone to really make an informed judgement as to whether its worth holding out or worth spending the money elsewhere. just do whatever feels right. access has already lost a few customers because of the wait and the hesitation over the usb spec and OS stability. they have probably gained a few more over the hype/buildup.

overall though i dislike this type of marketing strategy and wont by buying a TI any time soon. and besides - i dont really want to play any part in sponsoring this kind of corporate behaviour. then again, im just not sold on the TI as yet anyway.

[ten]

feminism didnt become such a prominant movement because the sufferage movement thought 'you know what? we live in a patriachy. fuck it. no point thinking we can change anything. extremely naive to think it will.'


Thats a pretty crap analogy. Gender opression is slightly different from a product release especially when this happens to pretty much every piece of new technology released these days.

ten

[markorbit]

I cancelled mine. No regrets so far. 8)

[blay]

Cancelling you're pre-order wont do shit. It will take as long as it takes, nothing you do whatsoever will make it one bit faster and its pathetic to think otherwise.

...the bottom line.

all this will achieve is let others move one-ahead on the waiting list...

go ahead and cancel. all of you. i let you know how good it is when mine arrives in 2006 :roll:

cheers

blay

[markorbit]

I would be surprised if after all this time Access had not managed to catch up with the hardware requirements. I don't see much reason why there should be a significant shortage when it is finally available.

[Smag]

I cancelled my pre-order and used some of the money to buy a Waldorf Q, liked it but not very user friendly so I sold it again on Ebay for the same price and am now waiting for an XT to arrive. This way you get to mess around with other synths until Access sort themselves out, you're still making tunes and learning. When they do release the Ti I'm sure I'll flog my interim synth again on Ebay and get one - that's provided I haven't fallen in love with it, but at least I won't have been sitting on my arse doing nothing in the meantime. I suggest to use this time in a positive way by learning other synths and seeing what's out there.

Derek, I've done my homework, for half the price of a Lotus Elise (UK price) you can have all of these:

1) Omega 8
2) Hartmann Neuron
3) Ti Keyboard
4) Original Minimoog
5) Blindingly fast PC and 19 inch TFT screen
6) Creamware Pulsar soundcard
7) Sherman Filter Bank
8) A copy of rebirth (optional)

[Wandering Kid]

Thats a pretty crap analogy. Gender opression is slightly different from a product release especially when this happens to pretty much every piece of new technology released these days.

thats irrelevant. the point is nobody got anywhere or achieved anything by thinking: 'fuck it. whats the point?'

[ten]

Its totally relevant. Different situations require different actions. Do you really think a few gimps from this forum cancelling their pre-orderes will make access think 'OH MY GOD, LOOK, PEOPLE ARE CANCELLING THIER PRE-ORDERS, ALL 11 OF THEM. Quick lets recruit more staff and work 12 hour shifts to remedy this catastrophic situation' lol

They have already said they will take as long as it takes, like every other software/hardware release in this day and age. Yea its a pisser but there is FUCK ALL anyone on this board can do to change it, especially with little pissy fit protest by cancelling their pre-order.

ten

[DIGITAL SCREAMS]

Its clear to see that those who've pre-ordered are more frustrated than those who havent. Its part of the mentality of wanting things...now now now baby! I think we've got to reducate ourselves...like the Jamaicans do...

Da weed will come when de sun is shinin'

OK....so the Ti will come....one day..

DS

[ten]

Oh I have pre-ordered DS from Digital Village. Im also STILL waiting for the new tyan motherboard for my new DAW that was supposed to be out last week December!!!!.

Emailing Tyan and cancelling my pre-order wont do shit tho. They will just laugh and allocate it to someone else like Access will with these TI pre-order cancelling people. They wont bat an eyelid. It will take however long it takes to make it work how they want it to, and not a minute sooner. As I said its shit waiting, I cant fucking stand it but I will accept it as thats how things are, they wont change and certainly not from some muppets on here cancelling their pre-orders in protest. Access arnt doing this for fun, they want it out the door as fast as we do, probably faster :) but its unavoidable now, and its time some people just accept it. If you want to cancel and get something else fine, but dont be a child and do it to make some kind of totally pointless statement.

ten

[ben crosland]

Access arnt doing this for fun, they want it out the door as fast as we do, probably faster :)

Never a truer word was spoken. Besides, it's not Access that have taken these pre-orders, it's the dealers..

[Derek]

I cancelled my pre-order and used some of the money to buy a Waldorf Q, liked it but not very user friendly so I sold it again on Ebay for the same price and am now waiting for an XT to arrive. This way you get to mess around with other synths until Access sort themselves out, you're still making tunes and learning. When they do release the Ti I'm sure I'll flog my interim synth again on Ebay and get one - that's provided I haven't fallen in love with it, but at least I won't have been sitting on my arse doing nothing in the meantime. I suggest to use this time in a positive way by learning other synths and seeing what's out there.

Derek, I've done my homework, for half the price of a Lotus Elise (UK price) you can have all of these:

1) Omega 8
2) Hartmann Neuron
3) Ti Keyboard
4) Original Minimoog
5) Blindingly fast PC and 19 inch TFT screen
6) Creamware Pulsar soundcard
7) Sherman Filter Bank
8) A copy of rebirth (optional)

I know but the Elise is sooooo much fun to drive... It's my therapy, after a crappy day I jump in an go for a spin and return with a HUGH grin on my face.

As for Access's comment on the TI release... TBH it just shows that they are being unrealistic with their expectations. Have any of you every heard of a hardware / software product with anywhere close to the level of complexity of the TI being released and working fine in every setup on the 1.00 version?
There is always an update or two needed before things start to work correctly.

Of course anything is possible; perhaps the TI will work because Access is secretly using some type of advanced alien technology... But what are the odds of that?

Bottom line, Access will delay and delay the release to get it perfect. Then when it is released it will work "mostly" for some users and not work usably for others. I'm sure if used strictly as a keyboard it will work fine, but that VST side will be tricky and I think most here realize all the problem will not be put to rest until it is released and the users have a chance to report the bugs to Access.

Access must know this. So that means they can?t even get it to work with the limited amount of configurations that the beta testers are using. I predict a huge mess when the TI is finally released. There really are no two setups that are totally identical. There will always be something a little different; maybe a different sound card or video card. Different chips sets on the system board. The point is that until the TI is released to the public beta testing will never be over. All the talk about releasing a perfect version 1.00 TI is dangerous, because it builds an unrealistic expectation; and after all these delays people will not be happy when it turns out that version 1.00 is just as buggy as all version 1.00?s are.

Hey Access? When your users are freaking out because version 1.00 doesn?t work remember this? YOU DID IT TO YOURSELF.

[ten]

Good points. I for one, though will be more than happy to use it in ala old style virus recording the audio live until they sort any problems out with the TI software..... I just want the new bloody features (and a midi keyb :)

ten

[Wandering Kid]

Its totally relevant. Different situations require different actions. Do you really think a few gimps from this forum cancelling their pre-orderes will make access think 'OH MY GOD, LOOK, PEOPLE ARE CANCELLING THIER PRE-ORDERS, ALL 11 OF THEM. Quick lets recruit more staff and work 12 hour shifts to remedy this catastrophic situation' lol

did you not read my post before you decided to spout off like an idiot?

READ.

i shall quote it again for your benefit so you dont have to go looking for it:

if enough people really wanted to show that access shouldnt be getting away with this they would cancel their preorders and they wouldnt need to put it to public scrutiny first. if enough people do it, then access really will have to revise their pre sales strategy because they stand to lose something significant - sales and customer loyality. the sad part is that the internet is full of people spouting idle threats. who get worked up. threaten to cancel their preorder but dont actually do it. or people that wallow in cynicism, bask in the chance to vent some and keep waiting on the TI anyway. because they really want it and they just love venting spleen.

hence.

cancel it. or wait it out. theres little point debating the pros and cons because there are so few hard facts about the TI for anyone to really make an informed judgement as to whether its worth holding out or worth spending the money elsewhere. just do whatever feels right. access has already lost a few customers because of the wait and the hesitation over the usb spec and OS stability. they have probably gained a few more over the hype/buildup.

and as for access taking as long as they will take. thats not a very good business strategy. at some point everyone has to draw a line in the sand and say (once we have this, this and this. then its done. it has to go out the door). otherwise you could just keep adding features or tweaking existing features forever.

i think access have already done that though and i see no reason why they would slack off. so yea, i agree with ben although its speculation on my part - i cant see how access can benefit in anyway by dallying around any longer.

still. it would be wise not to pull a duke nukem forever. 7 years in development and still unknown as to whether its near completion. not a whisper in the past 4 years either. lets say many people (myself included) just dont really care about it anymore. they missed their window of opportunity. this whole access thing is like a smaller, not so bad version of that.

but even if they lose some customers they also lose with that some customer loyalty. and those who have bad experiences with access are more than likely to share their views with others or vocalise it on harmony central or any other site that hosts user reviews. and that in turn makes other people more hesitant. its stupid to suggest any company can throw away any number of customers and laugh it off because its a small number. i cant remember how many people ive recommended to buy a virus b. ive posted a lengthy, generally positive harmony central review and people on tranceaddict ask me what its like and for my recommendations. yes, keeping customers happy is a very important thing. hence the fine line in the sand.

sit back. chill out. crack open a beer and forget about it till its out. no point busting an artery over the issue. if you werent so cynical i would recommend you drop your pre order. but since thats not going to happen you might as well make your own time a little more fun and a little less 'angry'

my 2 pence.

[DIGITAL SCREAMS]

C'mon children. Make music not war.

Lets cut the provocative crap and keep it real and on topic.

Hehe

DS 8) :oops:

[Wandering Kid]

lengthy edit.

its good to maintain zen like calm in times of desperation (sorry i find this absolutely hilarious. starving access junkies needing a fix).

getting angry on the intarweb is futile. and a bit stupid really. i maintain: cancel it. or dont. theres really no point debating it.

[ten]

Yet you continue to anyway :)

Im far from angry, but I maintain it sad some people cant accept some things change and some things never change no matter what you do... take one of those beers for your self ;)

ten

[MADSTATION]

You guys both bring interresting points!

I usually tend to disagree with what Derek says, but his last post has some really good points as well...

I'm still going to wait for my TI, even tho I'm starting to realize that it might just be a "dream machine", too good to be true!

Let's hope Access is going to be able to deliver :)

[markorbit]

>If you want to cancel and get something else fine, but dont be a child and do it to make some kind of totally pointless statement.

Yawn.

[rekkon@digilog]

i didnt sell my INDIGO C and im not cancelling my order

access is solid with me whether they take 5 months or 5 years

its quality control


period

[DIGITAL SCREAMS]

Im not sure whether cancelling the pro-order is a great move. Not now that Access have released the TI manual. The wait for the TI might not be too long now....

DS

[Merlot]

Im not sure whether cancelling the pro-order is a great move. Not now that Access have released the TI manual. The wait for the TI might not be too long now....

DS

DS, you are asuch a sucker. :lol: You are the ideal target that Access is aiming at to hold onto their pre-orders by releasing this kind of shoe-string stuff. :wink:

[DIGITAL SCREAMS]

DS, you are asuch a sucker. :lol: You are the ideal target that Access is aiming at to hold onto their pre-orders by releasing this kind of shoe-string stuff. :wink:

That would be true....if I was a pre-orderer....but im not lol. Im just waiting....

There's nothing worse than jumping the gun...buying some other gear then to find out that if you had waited another week or two...then you'd have ended up what you really wanted. My logic is, Ive waited 6 months....im not going to give up now....if I followed that strategy....I should have bought something as soon as they missed their first deadline.

Yeeehaaa....

DS

[Merlot]

DS, you are asuch a sucker. :lol: You are the ideal target that Access is aiming at to hold onto their pre-orders by releasing this kind of shoe-string stuff. :wink:

That would be true....if I was a pre-orderer....but im not lol. Im just waiting....

There's nothing worse than jumping the gun...buying some other gear then to find out that if you had waited another week or two...then you'd have ended up what you really wanted. My logic is, Ive waited 6 months....im not going to give up now....if I followed that strategy....I should have bought something as soon as they missed their first deadline.

Yeeehaaa....

DS

ANd your logic is understandable.

[DIGITAL SCREAMS]

And your logic is understandable.

http://onfinite.com/libraries/445323/ad1.jpg

DS :lol: