TI ARP TIMING PROBLEMS

[passionclub]

I use a hardware sequencer and my ti is showing serious arp sync problems ..mainly in multi mode the i have everything set up correctly i have used this set up for 5 years and all my other sound modules arps are perfect but not the ti the arp slips in and out of time ..ANYBODY else experiencing similar arp timing problems this has so disturbed me i will be sending the ti back if my cry for help reaches a dead end

[MADSTATION]

I use Cubase SX3.1 and I have the same problem.

I'm not using the arp much tho so I don't really mind but I still believe they really have to fix that :)

[dr. orange]

I'm not using the arp much tho so I don't really mind but I still believe they really have to fix that :)
'specially since they and other sites use the new arp function as advertising. you buy a ti and then it doesn't work properly. I guess it's gonna damage the trust in access

[passionclub]

I use Cubase SX3.1 and I have the same problem.

I'm not using the arp much tho so I don't really mind but I still believe they really have to fix that :)

So this doesnt bother you considering the cost of the TI
Personely i think ?1200 for a single sound machine is not on i have submitted a post asking NBen Crossland what he thinks ..i think it is a complete rip off selling the virus in this bugged out state

[bachatu]

I wouldn?t make a big deal out of it. Yes they will come out with updates that will address these issues. in the meanwhile, its best to report these "bugs" directly through Access Support, so they can start addressing these issues immediately, if they haven't already started.

Ben already posted a thread suggesting to report your issues through:

http://www.access-music.de/emailsupportform.php4

Also, remember that just about every synth manufacture usually follows up with series of OS updates that address these little knacks and bugs.
Part reason for that being that it?s almost impossible to test something in a real world environment, with every configuration and setup. Certain issues are sometimes compatibility issues with different hardware/software setups, but sometimes not... whether it be the midi interface or a USB chipset and drivers. There are just so many possibilities and sometimes impossible to test something under every possible situation. Being it's Access, you can rely on them responding with updates, as they have shown they are not shabby on the support end of things. If they still support their discontinued products (i.e. virus b), you can most definitely depend on them fully supporting the TI.

[passionclub]

I still find it hard to believe that for ?1200 product its ok to think ah well they will bring out an update to fix it.. i am missing something here i have a number of sound modules from a cross section of makes novation roland nord im sorry but a product should not be released faulty ..
Come on TI user test it out in multi mode using at least 2 arps on different midi channels lets here the results rant over

[Si Withenshaw]

I've just found the same problem using USB with Cubase SX 3.1.

Also, when bouncing to audio, the Ti tracks are a load of digital noise & distortion! Not good!

[passionclub]

1 more to the cause.. i dont think it matters which sequencing set up is used pc or hardware but i think my hardware set up will highlight the fundemental problem with the arp

Do you think it merits sending the virus back for a refund

[ben crosland]

1 more to the cause.. i dont think it matters which sequencing set up is used pc or hardware but i think my hardware set up will highlight the fundemental problem with the arp

Do you think it merits sending the virus back for a refund

I think it merits a bug report to Access, and an opportunity for them to fix it.

Whilst the initial release may have been a long time coming, Access are still renowned for attending to their bugs much quicker than most other companies. I doubt it will be that long before it get's fixed - just enjoy the rest of the synth in the meantime.

[ben crosland]

I've just found the same problem using USB with Cubase SX 3.1.

Also, when bouncing to audio, the Ti tracks are a load of digital noise & distortion! Not good!

You need to bounce in realtime.

[ben crosland]

I still find it hard to believe that for ?1200 product its ok to think ah well they will bring out an update to fix it..

Instruments costing far more than this will ship with bugs, believe me.

i am missing something here i have a number of sound modules from a cross section of makes novation roland nord im sorry but a product should not be released faulty ..

AFAIK all of these companies have released product with bugs. Some of them have taken a very long time to be addressed as well, if at all.

With Access, we can be sure that they will do everything they can to get this fixed as soon as possible.

[i3]

Do you think it merits sending the virus back for a refund

Dont be to hastey my friend. it will get fixed I assure. Think of us as global beta testers. Theres always away to go around problems that may arise. Myself have a couple complaints but minor that will be worked out. My TI is staying right were I put it.

[passionclub]

I still find it hard to believe that for ?1200 product its ok to think ah well they will bring out an update to fix it..

Instruments costing far more than this will ship with bugs, believe me.

i am missing something here i have a number of sound modules from a cross section of makes novation roland nord im sorry but a product should not be released faulty ..

AFAIK all of these companies have released product with bugs. Some of them have taken a very long time to be addressed as well, if at all.

With Access, we can be sure that they will do everything they can to get this fixed as soon as possible.

Understandable Access will not want current user to start sending the TI back for a refund for obvious reasons but i still its a bit steep sending it out with what i regard an obvious bug to spot pre release
Thanks for the reply anyway

[MADSTATION]

Yes there are issues with the TI(I'm filling a support form at the moment, and everyone that had bugs should do the same so they can see that it's not a unique case) but as far as I'm concerned, this is still the best investment I've done in the past 3 years(music related, that is).
The sound is incredible, the patch management is clever(except fot the volume reset that happens when turning off the unit)..All in all this is a great product and I have confidence that Access will fix these issues.

My only real gripe is that I wanted to bring my TI on gigs for my live act but with the current software version this is not going to be possible.

[passionclub]

I think we are being used though i mean i know they know about all the for me blatently obvoius bugs so why release it im not happy with hving to wait for bug fixes having waited months on top
But i agree the sound is awesome

[bachatu]

i am missing something here i have a number of sound modules from a cross section of makes novation roland nord im sorry but a product should not be released faulty ..


If you own those modules, you should know that they have all had different OS updates/revisions, meaning when they first came out, they had bugs... and even worst, you may notice some of their bugs have never been resolved even after the OS updates, and those other companies dont intend on resolving them, as they have neglected supporting discontinued products- E.G Novation Supernova II & Roland JP-8080... go to their user groups (yahoo) and read up on how many bugs these synths had when they first came out and still have (after their final OS updates)

[Doc Jones]

just curious, but has anyone received an official acknowledgement from access regarding this issue yet?

[MADSTATION]

I contacted Access support and they answered back with a possible solution to fix this issue.

I will try this out tonight...it has something to do with the "Reset on stop" option in Cubase.

[passionclub]

I contacted Access support and they answered back with a possible solution to fix this issue.

I will try this out tonight...it has something to do with the "Reset on stop" option in Cubase.

Hmmm Intersting
I have a hardware sequencer so i feel this set up is more able to pinpoint the seriouness of this arp timing problem as oppsed to software sequencing ..so i if access advice works for you please let me know and i will try and implement a solution for my hardware set up ..but i doubt very much you have the answer

[grs]

I contacted Access support and they answered back with a possible solution to fix this issue.

I will try this out tonight...it has something to do with the "Reset on stop" option in Cubase.

That to me is a typical side step of the issue. The sync has always been touchy in the virus engine and these answers are support staff on auto pilot.

Bottom line: It's worse on the TI than my virus b. I can load the same project flawlessly in my b, and it falls over in any attempt to use Virus Control, Usb etc.

Another thing, wouldn't the virus control obey the vsti protocols? vstis get sample accurate BPM info from the host sequencer. So arp timings and every sub note in an arp pattern would have sample accuracy?

[midislut]

why did the thread starter started 6 threads relating to midi timing issues

can i suggest we continue with one thread on the same topic

thanks

[Doc Jones]

I contacted Access support and they answered back with a possible solution to fix this issue.

I will try this out tonight...it has something to do with the "Reset on stop" option in Cubase.
yeah, please let us know how it works out.

[MADSTATION]

Unfortunately the option in my Cubase was already unchecked.
I also tried checking it to make sure that I tried everything but the arp is still unusable.

I just hope they CAN fix that.

[midislut]

Unfortunately the option in my Cubase was already unchecked.
I also tried checking it to make sure that I tried everything but the arp is still unusable.

I just hope they CAN fix that.


so there is no diff when checked or unchecked in sx ? :evil:

also try and toggle "reset on part end " and "insert reset events after record" :idea:

also try to filter out some midi data under midi midi filter

what is your input transformer settings in sx ?

[MADSTATION]

midislut: Thanks, I will check this out when I get home.

[MADSTATION]

midislut: I've toggled both "reset on part end" and "reset on stop" and also filtered out pretty much every midi parameters I don't need and it seems to have gained A LOT of stability. I now have 9 virus parts including 3 arps running smoothly in time without any problems.

I will update if a problem surfaces...Hopefully it will stay like that ! It's rock solid...I'm playing with knobs while typing this message and the arps still in sync. impressive. WOW!

[i3]

I dont get it...yes its unstable but geez make the arp manually...cant be that lazy...its there for comfort and ease...I like the preciseness of the manual arp in key editor and so forth...work around people theres always a backdoor to the situation...

[midislut]

midislut: I've toggled both "reset on part end" and "reset on stop" and also filtered out pretty much every midi parameters I don't need and it seems to have gained A LOT of stability. I now have 9 virus parts including 3 arps running smoothly in time without any problems.

I will update if a problem surfaces...Hopefully it will stay like that ! It's rock solid...I'm playing with knobs while typing this message and the arps still in sync. impressive. WOW!


glad my advice helped a bit

i will have my TI tomorrow...so will also run serious testing

just remember these machines kick out enormous amounts of midi data when the arp is running

good luck and keep posting results and settings

[grs]

Dont tick "reset on part end" that's a real killer if you part has a moving controller data part and you midi parts are separate. I have tried this and a modulation over 8bars kept giving filter resets every 2bars instead of smoother gradual sweep.

Realy, do other vsti complain about automation? It would be good if you didn't have to nurse the TI with baby gloves and use it like their glossy advertising suggests.