TI click noises

[Phlegethon]

Hi,
I am getting some random click noises when I change the patches on my TI desktop.

It only happens to some of the patches, even the factory demo song (happened once), but sometimes the clicks go away when I select the same "problematic" patch(es) again... so it is totally random.

I was just wondering that is anyone else here experiencing the same glitch? I hope its caused by the buggy OS, hopefully future updates will fix it.

Or is it caused by unstable voltage change? or it is a defective unit?

Any answers would be most appreicated,

Thank you in advance.

[FlameTop]

Yes I too got some clicks on program change. At a guess its likely to be a slight glitch as the effects algorithms get re-mapped. The latest OS flash did claim to get rid of some clicks and I must admit I have not noticed any since I updated.

[marc]

Hi,
I am getting some random click noises when I change the patches on my TI desktop.

It only happens to some of the patches, even the factory demo song (happened once), but sometimes the clicks go away when I select the same "problematic" patch(es) again... so it is totally random.

I was just wondering that is anyone else here experiencing the same glitch? I hope its caused by the buggy OS, hopefully future updates will fix it.

Or is it caused by unstable voltage change? or it is a defective unit?

Any answers would be most appreicated,

Thank you in advance.

hi,

does it happen when USB is not connected?

marc

[Khazul]

I have had this since the first OS - reported to support. Also get it somtimes when tweaking parameters.

It usually precedes a crash. This is with out with USB connected for me.

[dr. orange]

It usually precedes a crash.
it's a crashbox then...
Maybe the bugs gnaw on the internal cables... Maybe the clicks is their courtship behaviour

[Phlegethon]

Hi guys,
Thanks for the replies, seems like its caused by OS bugs. I got a reply from Access Technical Support saying that it could happen when you switch to extremely different parameter settings, since TI has so many.

But the strange thing is that, sometimes when I change to the exactly same "Problematic" program I hear no clicks...

That means the bug(s) fix themselves randomly from time to time? doesnt make sense...

[Phlegethon]

does it happen when USB is not connected?

marc


I never used the USB connection since I got the TI, (after reading all the problems with Virus Control, I decided to wait for a better update before I install it).

Yes I get the clicks when I use the 1/4 jack connections.

[marc]

does it happen when USB is not connected?

marc


I never used the USB connection since I got the TI, (after reading all the problems with Virus Control, I decided to wait for a better update before I install it).

Yes I get the clicks when I use the 1/4 jack connections.

i dare to say in this case it's likely that your virus has a hardware problem but i don't get clicks here.

is there a particular patch which clicks or does it happen to every patch? did you try to lower the volume of the individual parts in multimode? maybe there is one which does distort?

best, marc

[grs]

Marc, I'd have to say there are clicks sometimes in the analog outs. It's not a full time thing just a config thing - which config I cant tell you. Mainly they happen for me if there is any combo between using the USB for midi and analog outs for audio. I think if you use a third party Asio for audio you might add to the chances. Plus if your like most PC producers you stress your ram / cpu / HD because that's what we do. This adds something to the priority of info going out to the virus via the USB. So not everyone gets the probs all the time because everybody has a WAY different PC and they use it WAY differently.

To even speculate that somehow there are a bunch of TIs out there with a hardware click in them sounds a bit naff to tell the truth.

On a possitive side: I've found working completely USB free just as rewarding as with my virus b (if not better due to synth engine upgrade) minus the patch changing hickups in SEQ MODE. Also working in fully USB / Virus Control mode with Virus Asio TOTALLY gratifying and have succesfully pumped out a tasty remix with 12 chanels of TI and two drum vsti synths. AS long as you don't touch the knobs on the TI - causes timing errors - I use the Virus Control for editing, and changing patches causes timing errors - I live with it. Apart from a few held notes when pressing stop, needing a bar before an arp to press play and arp edit not working it's 90% working.

[~+?]

Has anyone found REMOTE mode in the TI vst?
On Access site its advertising this synth as having a REMOTE mode!
I purchased a Polar to take full advantage of the REMOTE mode along with other things. Now I have spent my good money it dose not seem to have REMOTE mode at all?

Is it legal to advertise like this?
I'm not happy with access at all. I spent all this money and I feel like a beta tester
:x

[dr. orange]

Is it legal to advertise like this?
Is it legal to lie at all?

I know, here in my country, there's a public authority who's observing whether there's advert that's untrue...

Malheureusement, access n'a pas de page avec la terminaison de mon pays, alors on ne peut pas porter plainte contre elle

[nutekk]

nope no remote yet!
later i guess.
who knows.

im sure plenty of folks around here will tell ya why you dont need
it to be a remote.

and you are a beta tester!
like me
but i refuse to get aggrivated so its still sealed in its box.

[~+?]

Also the ARP editor in virus control dose not works at all! That was another big selling feature for me.

It?s like buying the latest Lamborghini and it gets delivered without the wheels and seats!

[dr. orange]

but i refuse to get aggrivated so its still sealed in its box.
then send it back as soon as possible and demand back your money, probably access won't be able to fix the bugbox.

Don't forget, they have announced that box more than a year ago, and it's still that bugged.

[Khazul]

does it happen when USB is not connected?

marc


I never used the USB connection since I got the TI, (after reading all the problems with Virus Control, I decided to wait for a better update before I install it).

Yes I get the clicks when I use the 1/4 jack connections.

Even if you dont use it as a full plugin - its well worth installing for the patch editing, library management etc.

[MADSTATION]

dr. orange: Do you own one?

Why Access wouldnt be able to fix the TI?

I wouldnt call it a bugbox. Yeah it's still FAR from being perfect but it is usable and sounds massive. I know they will fix the issues and they know they have to :)

[dr. orange]

Hi madstation
dr. orange: Do you own one?
no, but I would have gotten one as soon as possible it there was an opportunity to first test it and compare it with other synths (though the virus is clearly my vavourite concluding from the demosounds I've heard and the good old dance tunes) and if it wasn't that buggy. I've contacted a shop which is far far away, but it's the only shop that has a TI. Next week, I'm gonna have an ear on it.
Why Access wouldnt be able to fix the TI?
why else should have they decided to sell a synth that's that bugged out? I mean, they have delayed the release for more than one year, isn't that long enough to iron em out? What if they would have released it a year ago? I guess it would be almost the same. I don't think they can kill the bugs...
I wouldnt call it a bugbox.
Yes, it's a crashbox as well... and a clickbox...

Yeah it's still FAR from being perfect but it is usable and sounds massive. ...since virus A, and that version 6years ago wasn't that bugged out at all
I know they will fix the issuesI hope so
and they know they have to :)for a year already

[nutekk]

yes it is a bit troubling..that it was postponed a year..
and still is currently not performing right..

maybe would be helpful if access release some information on what was
holding it up for so long and a timeline of what they intend to do.
this isnt normal for a company to do...but
releasing a product this infested isnt either.

[dr. orange]

[edited]

[dr. orange]

maybe would be helpful if access release some information on what was
holding it up for so long and a timeline of what they intend to do.
well, I'd be happy if they told at least anything - maybe anything true at the same time

[marc]

Is it legal to advertise like this?
Is it legal to lie at all?

I know, here in my country, there's a public authority who's observing whether there's advert that's untrue...

the fact that the remote mode has not been implemented yet is not a secret. just have a look at the readme file. in which country do you live?

marc

[Phlegethon]

does it happen when USB is not connected?

marc


I never used the USB connection since I got the TI, (after reading all the problems with Virus Control, I decided to wait for a better update before I install it).

Yes I get the clicks when I use the 1/4 jack connections.

i dare to say in this case it's likely that your virus has a hardware problem but i don't get clicks here.

is there a particular patch which clicks or does it happen to every patch? did you try to lower the volume of the individual parts in multimode? maybe there is one which does distort?

best, marc

I am pretty sure that the clicks are not from volume overload. They sound like soft digital clicks.

And there are no particular "Click" patches, The click noise is totally random, even happened the factory demo song once. One thing I dont understand is that if I select the last same patch that I heard the clicks from again, the clicks would go away, and it only happens in the first 1-5 seconds after you have switched to a "problematic" patch.

If it was caused by a hardware problem, doesnt that mean the clicks would be around all the time? how could broken hareware fix itself?

Thank you all for your answers so far, I really appreciated them.

[DIGITAL SCREAMS]

Clicks and sparks have always been with the Virus's. I had it with my KC. The sparks/clicks were random.....but id always have one or two in any given session. Caused either by changing patches......or once new patch has been selected.....by depressing the keys to play it. Suffice to say....those sparks/pop/clicks were a true pleasure to the ears at high volume. Im of the opinion they are caused by the internal effects....as I never had it when the effects where turned off.

and for what its worth.....i think delay and reverb were the biggest culprits. Chorus, phaser etc seemed to work fine.

I think alot of these pops/clicks people are talking about directly relate to the effects section....and NOT a hardware fault.

DS

[guyur]

Yeah that's true in some cases for sure. The after effects of the effects, if you will can cause a clicking sound. In my post I've turned off all FX, and still get a clickety-click noise. Not a pop, but little soft clicks.

[marc]

If it was caused by a hardware problem, doesnt that mean the clicks would be around all the time? how could broken hareware fix itself?

for instance if a part of the RAM is damaged.

see, if my machine here would click all the time, especially when nothing is connected, we would locate and fix the bug. but actually, i doesn't click and that's why it's hard to help you without taking a hardware problem into consideration.

marc

[DIGITAL SCREAMS]

Yeah that's true in some cases for sure. The after effects of the effects, if you will can cause a clicking sound. In my post I've turned off all FX, and still get a clickety-click noise. Not a pop, but little soft clicks.

Gotchya. Are these clicks associated with super fast envelopes? I get this with my DX7 also....if set to 99 i get clicks....if I set to 87 I still get punch minus the clicks as I depress the keys...

You tried that m8?

DS

[ben crosland]

Yeah that's true in some cases for sure. The after effects of the effects, if you will can cause a clicking sound. In my post I've turned off all FX, and still get a clickety-click noise. Not a pop, but little soft clicks.

Gotchya. Are these clicks associated with super fast envelopes? I get this with my DX7 also....if set to 99 i get clicks....if I set to 87 I still get punch minus the clicks as I depress the keys...


Yes - this is an important point. Are these clicks at the start of the note, or during the sustain phase?

[ten]

I used to get these same clicks before I disabled 'legacy usb support' in the bios. I havent heard from them since. They were right at the start of a note as you say and would sound even if the attack was 40 or more.

Wolfram on the mailing list said...

"The "tick" is a little spike with around -48dB volume to sync MIDI
and audio to sample exact timing.

Usually you don't hear it because it's cleared out from the audio
stream. You can only hear it when the measurement went wrong, i.e. if
the tick came in too late or so.

And more importantly: the tick is only generated when there is
silence on the audio stream and the sequencer is stopped, it's not
generated as long as there are notes sounding or the sequencer is
playing back. So, it won't intefere with your music at all."


Mine was definately ticking when the sequencer was playing and when sound was being made, and it was not the click sound on fast envelopes that was part of the sound engine to make certain sounds (brass?) ala jp80xx or similar synths. Anyhow, as I say, doing that tweak in the bios fixed mine and fingers crossed it wont crop up again! Maybe its something to do with people having really old usb devices on the same bus as the TI or even having a saturated usb bus....I dunno :)

ten

[Phlegethon]

for instance if a part of the RAM is damaged.

see, if my machine here would click all the time, especially when nothing is connected, we would locate and fix the bug. but actually, i doesn't click and that's why it's hard to help you without taking a hardware problem into consideration.

marc

The click does not happen all the time, about 1 out 10 patch changes, and it only happens within the first 1 second after switching patch, I dont hear any clicks after that, no matter how long I play same patch for.

I just want to make sure that it is caused by hardware damage before I take it back to the shop.

If the RAM was defective, shouldnt the clicks happen to every single patch change? and the clicks noise would stay with the same patches, instead of appearing totally randomly?

What could the other possiblities be to cause such problem aside from RAM damage? and what kind of options have I got? take it back and get a refund? or ask Access to send me a new RAM or perhaps other parts?

And also I found out that the clicks happen before the FX section, if it happens to be a patch with "delay" ON, the clicks would get the delay fx too in the mix. So its only 1 click sometimes when switching patches, instead of a couple (5-8 in roll) as I mentioned before, the rest were definitely caused by the delay fx.

I cannot believe it, after spending that much money and waiting for that long... I really hope that it is not a hardware problem. Doesnt Access have a quality check procedure before the units get released to public? at the end of the day, customers are the ones that really suffer from it, since Access, distributors and retailers have already got what they needed from us ... All customers have to pay(in full) in advance to be Beta testers? Crazy world indeed!

[ben crosland]

It shouldn't hurt to hang on for while - if it is a hardware fault, then it'll still be under warranty for a good while yet. In the meantime it may well get ironed out.

Is the problem really so bad as to render the synth unusable?

[marc]

for instance if a part of the RAM is damaged.

see, if my machine here would click all the time, especially when nothing is connected, we would locate and fix the bug. but actually, i doesn't click and that's why it's hard to help you without taking a hardware problem into consideration.

marc

The click does not happen all the time, about 1 out 10 patch changes, and it only happens within the first 1 second after switching patch, I dont hear any clicks after that, no matter how long I play same patch for.


you're right, if it happens just in the first second, it's probably not hardware related, at least not RAM released. at the same time, i must do something "wrong" because i cannot make it happen here.

please give me some additional info on the scenario:

- which mode a are you in (single/multi/sequencer)?
- does USB needs to be connected in order to make it click?
- do those clicks only happen when you play a sound?
- do those clicks happen, independently of the patch you're playing?

best, marc

[Phlegethon]

Hi Marc,
Thanks for the reply, I really appreciate your helps so far. I feel much better now, since it does not seem like a hardware problem.

I really hope the click noise and other OS bugs will be fixed soon, I love the TI sound, when it works its a very nice piece of equipment.

Anyway, additional info on the Clicking problem -

- which mode a are you in (single/multi/sequencer)?
Normally I work with "Single Mode", and thats where I hear the clicks, heard them in "Multi Mode" too, when switching programs, havent tried "Sequencer Mode" yet.

- does USB needs to be connected in order to make it click?
I never used the USB connection since I got my TI last week. I get the same clicks from any of the 3 x 1/4 Outs and the headphone output as well. So at the moment, my TI desktop only has Headphone or 1 Stereo Output and Midi In (for keyboard) connected. My midi controller is quite simple, it ONLY sends midi note on/off messages, it does not send any program change or system messages.

I also get the clicks when I am using "Shift + Search / Audition" when the keyboard is not connected.

- do those clicks only happen when you play a sound?
Yes. when I just change the patches without pressing any notes on my keyboard I do not hear the clicks. When I am playing no matter via keyboard or the "Shift + Search / Audition" on TI, the clicks appear randomly only in the first 1 second when a patch is being selected.

- do those clicks happen, independently of the patch you're playing?
As I mentioned before, there is no particular "Problematic/Clicking" Patch, the clicks are totally Random, it could happen to any patches that is being switched to. But if I switch back to the same patch that I heard the last click from the click sound would disappear, but it will happen again to a totally random patch next time. (Could be 2 - 3 patches apart from the last "Click patch), or it could be more than 10 patches apart sometimes)


I also noticed that a very similar soft click noise can be heard when TI is booting up, I hear it when TI starts itself from the "Virus / TI" screen with the processing bar/line to the last patch you selected before turning off, there is a Click sound when all the lights are back on. You can also hear the same click when you put TI to "Sleep" Transpose+-

[Phlegethon]

Is it a bug related to mapping? since it only happens when you switch patches? I hear it when the lights and parameters change.

[roocza]

bump


i´m just curious, if this issue is hardware or software related, because i´m experiencing same clicks on my TI...
TIOS 2.7.5
please let me know someone, thanks :)

[Cantankerous]

Try and update to the latest 3.1.0. Many, many enhancements and fixes are present since the 2.7.5 you are on now.