Bootup glitch in hardware

[Smag]

Hi guys,

I've not had a reply from Access on this as yet so am hoping you might be able to help.

I switch on the power to the Ti desktop and hold down the transpose button to boot up. The backlight on the LCD screen lights up but nothing happens - the Virus logo and OS details don't appear as they normally should and it hangs. I switch the power at the plug off and on again and hold down transpose and it usually loads OK at that point.

Any ideas what the problem could be? It happens about 8 out of 10 times I start the Virus and it usually takes a few attempts at switching it off and on again to get it working.

It happened on the OS it shipped with (1.00 beta) so I upgraded to 1.07 thinking it would fix the problem but it hasn't. Can anyone help?

Cheers,

D

[steamyb]

I'm in the same boat bud :cry:

Access have said "it may be fixed with a S/W update"?

This is my second TI Kb and if this fails I'm getting rid of it.

Hope this makes you feel better knowing you're not the only one, apparently there is a few more out there that people are willing to put up with.

To me it doesn't matter how good it sounds but the playability.
I paid ?1499 for a piece of shit as far as I'm concerned

SteamyB

[ben crosland]

It happens about 8 out of 10 times I start the Virus and it usually takes a few attempts at switching it off and on again to get it working.


Try unplugging the usb cable before you power on.

[steamyb]

Thank you for replying Mr. B..... but I use Ti kb as sound source powered by hardware sequencer i.e no PC connected, no USB and I continue to have boot problem with only ana audio out connected.

:cry:

[ben crosland]

Thank you for replying Mr. B..... but I use Ti kb as sound source powered by hardware sequencer i.e no PC connected, no USB and I continue to have boot problem with only ana audio out connected.

:cry:

Do you have midi cables connected? If so, then please try booting with these removed.

[steamyb]

Hi Ben

Even with nothing but power lead Ti refuses to boot until second or third attempt.

I know it can be rectified by unplugging and re-inserting power cord.... but I bought it to press keys and turn knobs not push and pull leads and hope for the best.
This surely can not be healthy for the TI.

Let's hope it can be rectified.

Cheers

SteamyB

[Mister Orange]

How about fitting an in-line mains switch into your power lead? At least that will save you having to pull the plug so many times. I've done that on quite a few bits of my equipment, especially now that mains switches are becoming a "luxury" item.

Mr O

[Smag]

Hey guys, thanks for the responses. I've just had a response back from Access on this and it goes:

- switch off the TI and remove the power cable
- remove the USB and any Midi cables from the TI
- hold down the ARP EDIT button for a few seconds and put the power
cable back in while doing this
- then put back the USB and Midi cables whenever the TI is already up
and running

It must be pointed out that the USB cable is not connected at any point during my setup (I've just used it once when I upgraded the OS). In respect to the above steps, I thought the transpose button switched on my TI. I'll see how it goes because it makes some beautiful sounds but if it gets in the way of my work, it's off straight back to Soundcontrol and a V-synth will be on the cards instead.


D

[DIGITAL SCREAMS]

As most people on this forum know....I use old synths from the 80's. Just like to state the bleeding obvious: Pulling cables in and out all the time is not a particualrly great thing to do....especially when the connections are circuit mounted (not case/chassis mounted). Try and use another way of booting up the TI and save those connections from hell.

DS

[Smag]

Right, here's the crack. I boot the Virus up, the backlight lights up but no text appears, I then pull the power cord out, plug it back in, and this time the backlight comes on and it boots up OK.

It's not a catastrophic failure and it plays well, sounds fantastic. But if I have to keep pulling cables out every time I boot up, it's still not working according to spec and I'm not sure the connections were built to take constant use like this.

I really hope there's some resolution to this as although not the end of the world it undermines confidence a bit and obviously isn't working as it should - and for 1200 balloons.

What do you think?

[ben crosland]

Does it happen everytime you boot it up with the soft switch?

[Reishen]

I have the same problem. It probably happens 1 out of 8-10 times I boot up. Pull the power cord out during the white screen, then plug it back in, and it boots up properly. It's starting to piss me off.

[MADSTATION]

Same problem here.
About 1 time out of 10 it does that.

[tranzash]

here, here. Every once in while, I have to pull the power cord for boot up.
This was like from beta os to 1.07.

[Smag]

Does it happen everytime you boot it up with the soft switch?

It happens about 9 times out of 10, not just the one off. If I boot it up get the problem nothing happens and it hangs just with the backlight on, if I try to press the transpose buttons again some of the LEDs light up but don't flash and it still hangs, if I hold down the transpose buttons again it makes a different set of LEDs come on but still, nothing happens and it refuses to boot up. It only boots up if I take the power out and connect it back in.

[ben crosland]

Does it happen everytime you boot it up with the soft switch?

It happens about 9 times out of 10, not just the one off. If I boot it up get the problem nothing happens and it hangs just with the backlight on, if I try to press the transpose buttons again some of the LEDs light up but don't flash and it still hangs, if I hold down the transpose buttons again it makes a different set of LEDs come on but still, nothing happens and it refuses to boot up. It only boots up if I take the power out and connect it back in.

9 times out of 10 is a lot. It happens to me about 1 time in 20 or 30.

[Smag]

Do you think it's something fixable in the OS or a hardware fault?

[Smag]

Just had a response back from Access on this, it's an ongoing issue so hoping for a fix soon. Soundcontrol have been very nice about it, can't fault them.

[Reishen]

I sure hope this is a software related issue. Installed OS 1.08 and it's still doing this :(

[Smag]

This is very bizarre. If I switch it onto standby so the red LED is just flashing it seems to have a "memory" and boots up again when I hold down transpose. The thing is, if I turn it off at the plug it seems to reset something and the next time I try to boot it up it doesn't work.

The question is:

What is different from when you boot it up from standby mode to booting it up from a "cold" start flicking the plug switch?

:roll: :?:

[grs]

I have this happen 1 in 20 ish. I use a power board with individual switches to save wrecking the back of the TI.

[Smag]

Get this:

I booted up my Ti first time and managed to switch it back to standby....................

WITH THE ARP BUTTON ONLY!!!!! 8O

I have since been unable to replicate this and it's gone back to it's usual boot up problems. It would still have been OK if it booted up via the Arp button, I'm not arsed which button turns it on so long as it's consistent.

Curiouser and curiouser....

[Drammy]

I've just made the plunge and ordered a TI Keyboard...

Smag,

Who do you deal with in Sound Control? Sean is the guy who I usually deal with - I agree they are pretty cool about stuff there!

[glendale]

here, here. Every once in while, I have to pull the power cord for boot up.
This was like from beta os to 1.07.

The same here ... it's not booting up properly and since 1.0.8. it's crashing every 5th minute. That's not an acceptable situation as it's not possible to work ...

And Access doesn't answer my support mails :(

Lets hope for a bottum-up update until we bring back our synths ...

Cheers,
glen (disappointed)

[Khazul]

I'll see how it goes because it makes some beautiful sounds but if it gets in the way of my work, it's off straight back to Soundcontrol and a V-synth will be on the cards instead.


The V-synth is a very different beast - there is some overlap of course with dual osc sounds and hypersaw/megasaw.

I would have said an NL3 was more comparable if teamed with a decent fx.

Probably no help to you, but I dont generally have problems booting the TI unless it has just crashed - and that seems to depend upon the weather :)

[Smag]

I've just made the plunge and ordered a TI Keyboard...

Smag,

Who do you deal with in Sound Control? Sean is the guy who I usually deal with - I agree they are pretty cool about stuff there!

I've been speaking to a guy called Mark and a woman who I think is a manager called Alison and they've been really helpful. Apparently they own Turnkey now and they're getting a replacement shipped up.l There's plenty of goodies in that shop it has to be said.

[Smag]

And Access doesn't answer my support mails :(

Lets hope for a bottum-up update until we bring back our synths ...

Cheers,
glen (disappointed)

Access answered my query but just said words to the effect of "yes, it's knackered, we're working on a solution".

I'm prepared to try a replacement as the Ti sounds fantastic but if I get any more problems it's hello Clavia or V-synth.

The fact that I could boot it up using the arp button only I think points to the OS being knackered and (hopefully) not a hardware fault as I wondered initially.

[Drammy]

I've just made the plunge and ordered a TI Keyboard...

Smag,

Who do you deal with in Sound Control? Sean is the guy who I usually deal with - I agree they are pretty cool about stuff there!

I've been speaking to a guy called Mark and a woman who I think is a manager called Alison and they've been really helpful. Apparently they own Turnkey now and they're getting a replacement shipped up.l There's plenty of goodies in that shop it has to be said.

Yep, I know them both - small world in it! Mark's the tall guy and Alison is sound and indeed the manager

[Smag]

Success! Had my desktop replaced for a unit that was earmarked for demo but had never been used. Brought it home and got 01.08 installed and it works a treat. Dead chuffed. Soundcontrol have got some fantastic staff. Cheers!! :D

[Reishen]

So Smag, with your replaced TI, do you still ever get the lit blank LCD screen upon bootup, at all? :D

[Smag]

Not had it once Reishen, boots up fine every time and bugs are very minimal (although I do have a strange pops and clicks thing on another post).

[dj-kurt]

I've just updated to the latest operating system and i cant get the thing on at'all now. All the comes up is the led with a black screen. This is really frustrating coz I have projects that need finishing which involve the ti so I can earn what little money i do from making music. I did'nt really have any probs before I updated, I got the odd hangup, but i'd just take the plug out then put it back in then it would be ok.

help!!!