The latest about OS 1.1

[Drammy]

For all you wanting the 1.1 update, here is a post from Marc on a different mailing list (dated 01/03/2006):

hello,

it was pointed out on virus centric mailing lists that users who still
discover problems using 1.09 have great hope in 1.1 to solve their problems.
in response we decided to freeze the development of new features and
exclusively focus on the reported issues for the time being.
all 1.1 related new features (which are the remote mode and search/category
in the browser) are working already well and we are currently investigating
on those problems some users seem to suffer from whereas other are fine. in
addition we are working with several sequencer manufacturers in order to
overcome TI related issues which we cannot solve on our own.

we were ask recently why we don't necessarily communicate bugs and
shortcoming in host application. we prefer not to because we don't believe
in blame shifting. I guess nobody really cares if the bug is a part of the
virus or a part of the host sequencer. the most important thing is to fix
it.

yesterday we put the first two TI related tutorials on the access website
(for cubase and logic). those certainly will help you to make better use of
the technologies which are unique to the virus TI. another tutorial for
ableton live will follow soon.

now, in case you want to help us, this is the time to get in touch with us.
if you discovered a bug and you know how to reproduce it, let us know and
write into access support. generic reports like "my virus sometimes
crackles" won't help much though. probably as much as like me replying "my
setup doesn't suffer from crackling" ;)

now to answer your question: we could release all 1.1 related features
pretty much _now_. but if you guys give us some more time to get done what
we believe needs to be done. this way, I'm positive that you will like 1.1
even more.

best regards,

marc
access music


I guess if any of you guys are still experiencing bugs then now is the time to let Access know...

Drammy

[Timo]

Now why don't they post this kind of stuff on this forum? People would think more of them because at the moment it's left to our imaginations, and it'd save a lot of unneeded aggro and back biting from customers on these boards.

I couldn't quite work out how to use mailing lists, including the Ampfea one - they look like a rat's maze - and forums seem more familiar, and it's not like several employees don't come here, so I'm unsure why they don't simply 'duplicate' the official responses here.

Whether Access like it or not, potential customers are swayed by what they see on this forum, from first impressions or long-standing users alike, so while this isn't an "official" portal it still might be constructive to release copies of official one-off responses, and ask people who want to respond to respond via the official channels.

Two-way communication is underrated.

[Khazul]

I have often thought that the access guys should be given thier own sub board here to moderate / post anoucements etc...

[dr. orange]

nice to hear! hopefully I get mine meanwhile :roll:

[Hollowcell]

I have often thought that the access guys should be given thier own sub board here to moderate / post anoucements etc...

Yup, I agree regarding them having their own section, but I don't think it's a good idea to let Access employees moderate.

Now why don't they post this kind of stuff on this forum? People would think more of them because at the moment it's left to our imaginations, and it'd save a lot of unneeded aggro and back biting from customers on these boards.

I couldn't quite work out how to use mailing lists, including the Ampfea one - they look like a rat's maze - and forums seem more familiar, and it's not like several employees don't come here, so I'm unsure why they don't simply 'duplicate' the official responses here.

I'm not a big fan of the mailing lists either. The responses are far between and then going back for reference (specially tech help) is tedious. I guess I'm one of those guys who likes everything in neat little boxes. Each to their own.

But still, I would think as this forum is mentioned a lot on the web and also in Music publications that Access would take more time to post stuff like that here. It makes more sense PR wise anyway.

[Khazul]

I have often thought that the access guys should be given thier own sub board here to moderate / post anoucements etc...

Yup, I agree regarding them having their own section, but I don't think it's a good idea to let Access employees moderate.

I meant just in their own bit - not globally. On the boards Ive run you can generally assign moderators to specific sections without giving global mod rights...

[ledge]

I'm not a big fan of the mailing lists either. The responses are far between and then going back for reference (specially tech help) is tedious. I guess I'm one of those guys who likes everything in neat little boxes. Each to their own.


Get yourself a gmail account for mailing lists. It groups responses together so it feels like reading a forum. Fantastic stuff. would never go back to a regular mail client and I've always hated web based mail in the past.

If you want an invite just yell.

[jasedee]

Now why don't they post this kind of stuff on this forum?
Probably cos there are people here that start slamming the Access guys when they try to help and post here....

[domc]

IMHO we're better off getting an intermediate release now with the new features (say 1.0.9.5) rather than an indeterminable wait with no info other than an email reporting that access are trying to fix all the bugs. We could be here weeks/months judging by the time spent so far trying to get the software to work properly - the hardware was ready Jan 2005 if not before!

I wholeheartedly applaud Access for trying to get out a bug free version and l love this synth and think there's probably a huge amount more they can do in future system upgrades. However I think it's the wrong decision to make the whole community wait for promissed features which are supposed to be ready now, on the back of perceived views on what the community is or isn't expecting.

I occasionally have bugs (blank screen mainly) - but I for one would rather use remote mode today with or without bugs, than wait many weeks for a bug free 1.1 which we'll get when it's ready anyway. I know others will probably disagree with this. :wink:

[ledge]

IMHO we're better off getting an intermediate release now with the new features (say 1.0.9.5) rather than an indeterminable wait with no info other than an email reporting that access are trying to fix all the bugs. We could be here weeks/months judging by the time spent so far trying to get the software to work properly - the hardware was ready Jan 2005 if not before!

I wholeheartedly applaud Access for trying to get out a bug free version and l love this synth and think there's probably a huge amount more they can do in future system upgrades. However I think it's the wrong decision to make the whole community wait for promissed features which are supposed to be ready now, on the back of perceived views on what the community is or isn't expecting.

I occasionally have bugs (blank screen mainly) - but I for one would rather use remote mode today with or without bugs, than wait many weeks for a bug free 1.1 which we'll get when it's ready anyway. I know others will probably disagree with this. :wink:

Yeah, that would be great excep tif they do that they'll get complaints about not fixing the bugs. Lose lose situation for them really. :?

[domc]

Access have a couple of options
1) Post intermediate update and announce publically that they're still working on 'tweaking' the operating system.
2) Or if that doesn't work for legal/commercial reasons, post intermediate update and continue to ignore publically that they're any problems and let it known through the forums (or not at all) that they're releasing the next 'bug fix' update asap.

Either way the people complaining about problems with the operating system will continue to complain over the intervening period before the bug fix is released, and that way the rest of the community who would appreciate the extra functionality can get that asap.

[Drammy]

<rant>

I think the best thing we can do for everyone's sake is to be alert and post updates from other forums so we can keep each other informed.

The difference in response to such a message posted here in comparison to the mailing list it was posted on is quite noticable. On the mailing list I think there have been about 5 replies, 3 saying fair enough & looking forward to a good solid release and the other 2 saying why not release 1.0.95 now...

I think Jase is right - if Marc had posted on this forum he would have been lambasted with a lot of unproductive grief. It looks like Access simply wants to concentrate on getting the OS solid before concentrating on new functionality.

And in the meantime send examples of projects and working scenrios of reproducable bugs to Access to help them with the development. I know its not an ideal situation but bitching about it ain't gonna change anything - I know I've been guilty of it too but what is it going to achieve?

Come on guys - I am sure you all simply want the synth to work and work it will if we all pull together and help Access resolve the issues. I am sure your faith will be repayed in earnest over the coming years in the form of user uploadable waves, new filters etc...

So lets keep the faith and stop the bitching - its just causing ill fealing and getting us nowhere!

</rant>

Drammy

[Matthias Adloff]

Oh, if only the VC could be used without audio and MIDI over USB... that would be really cool in terms of audio quality and ease of use. Should be possible without any programming stress, right ?

Plllleeeeaaasssseee

[cYrus]

Oh, if only the VC could be used without audio and MIDI over USB... that would be really cool in terms of audio quality and ease of use. Should be possible without any programming stress, right ?

Plllleeeeaaasssseee

good idea! that would be really nice!

[Timo]

Better still, the guys at Access could simply pre-arrange to mail one of the Mods on these forums any official announcements too, and allow the Mods to post it here as a sticky and/or locked thread. The thread would also document details of how to contact Access through the official channels (email, phone, etc.) so they don't even need to participate in debate.

However, it'd still let us know that they do in fact care about customers and the people here, and are working for constructive progression regarding bug-reporting/fixing, etc..

Otherwise, Hollowcell's sub-forum section idea, where only Access employees can post copies of their mailing-list announcements was a great suggestion.

Just an idea...

[Khazul]

The important point you raise is in enuring that issues are reported directly to Access support (http://www.access-music.de/emailsupportform.php4), rather than just being posted here as irate rants (which really does nobody any good).

I however have no doubt that the rants would still get posted (as we have seen) with the addition of quoting bit from response emails (as we have also seen) :)

[dr. orange]

:idea:

[dr. orange]

what about a shift lock mode? double pressing it within 0,5s activates the hold mode and you have the hand free...

someone has suggested a similar thing already I think... however