TI rumors on the net

[diy]

As I was doing a TI googling I've found this discussion on a trance forum http://www.tranceaddict.com/forums/showthread.php?s=&threadid=330034&forumid=48
If it's true, I'm really suspicious about the hardware functionality of my TI,but I think that the guy claiming that he works for access just wants to impress... What do you think ?[/url]

[midislut]

dont take einstein too serious dude :wink:

make music and stop reading shit 8)

[diy]

I'm still making music, but I can't find an excuse for the midi unstability and I'm trying to find an answer. I know, this guy is 99% jerk but in the 1% he is right ,then what am I supposed to think? I'm really tired having a virus which doesn't work essentially as it should. I dont expect anything but a stable workflow in my rig like I was used to before the TI arrival...

[dr. orange]

hmm, interresting, and I do believe einstein

[mnj]

I'm wondering if alot of these faulty hardware units were shipped by mistake..

[Elektrobolt]

This is absolutely not true.

I asked support of Access about this rumour and received this back:

"Thank you for your mail. There's no general hardware problem with the Virus TI series at all. I'm not sure where you heard this rumours, but especially on web forums there's sometimes a lot of talking.

If people have specific problems, then we need to know exactly what is going wrong since this could be related to wrong settings of their host sequencers, etc.

However there's no general hardware failure with the Virus TI series. This is definitely wrong. It can happen that one user got a bad unit, but this can happen to any hardware unit out there."

So there it is... from the source and not the rumour brigade.

FYI, I received the reply early SUNDAY morning, after sending my initial question on Saturday night! Now, THAT's service!

Many thank you's to Joerg Huettner for the excellent service (and information)!

[mnj]

I think they shipped tons of faulty ones and dont want to admit it until our warrentys run out :)

Watch, a year from now and were still all here bitching about how it doesnt work, and access will be saying just wait for the firmware update!! It will fix everything we swear! Then a year later theyll say oh its still broken? maybe updates wont fix it, too bad your warrenty ran out!

[juno_nuno]

that would be the worst thing to happen that i can remember...Still, i think that from April on,if things remain like this many people will loose temper..wich is going to cause big marketing problems to access and in the new TI life.

Right now im not in a mood for applauding access for the quick responses@customer service,im more interested in what is being said in those answers...basically nothing :?

They say hope is always the last to die,well,mine is pretty numb

[ToneCre8]

If the above should happen, Access would be in for one hell of a class action law suit. I'm sure they have no ill intentions with fixing the TI. Even if, as I've said before, it means a recall on a bunch of them!!

[Elektrobolt]

So what is the point of them (Access Music, that is) communicating with us users/customers if their word doesn't mean squat?

Stop spreading rumours, unless the are confirmed!

At this point, there HAS been word from Access Music saying that there are no problems with the hardware.

When it comes to software, they do have problems, they know it and they are working on it. Wait and see... if there are still problems, then give up and move on. Some of us do not have any intentions of giving it up, because of the Access Music Virus series software track record.

If you don't want to wait to see, then give up and switch to another device. Nobody would blaim you, and maybe you'll be happier. Who knows...

[DIGITAL SCREAMS]

Personally I very much doubt there is a hardware fault - digital components usually work 100% or they fail completely. Analog is slightly different I think....

Nope....Id say its entirely software....and I think the code they use is pretty buggy. Surely this is the reason you hear pops and crackles, midi timing and general audio weirdness....

It baffles me that a simple protocol (midi) even after 20 years is still presenting problems to designers. Wtf is going on with that?

DS

[groffhibbitz]

I don't know if there is a hardware problem or not. I sure hope not. But I don't know of any bugs people have reported that imply hardware problems. Hardware problems would not cause the synth to crash. They would do something more serious, like have the inputs or outputs not work at all, the leds work wrong, buttons not work, display not work. Or things like noise in the output, spdif not working. Trust me!! I don't work for access or know anyone who does (well no-one that I will reference here). But all the sound generation, processing, filtering, midi stuff... that is all done on the DSPs or microcontrollers. These are things that can be fixed with new firmware.


I don't quite see the problems that everyone else is reporting either.. I have had a few hanging notes, but no crackling.. A few times the keyboard will not be listed in Cubase as a midi controller, and occasional little stuff like that... but overall I don't have any problems that stopped me from working or prevented me from working. That having been said, I am still looking at the website every day looking for that update.

Yes, midi has been around a long time and it is well understood. If I had to guess I would say that the reason for the problems is USB. It is something that is new to the Virus TI line, and they are trying to do quite a lot with it. They are also writing ASIO drivers and MIDI drivers (for the USB device). These are very difficult to write as well. I would almost guarantee that that's what is causing the hold up, and the bugs: USB communication related issues/driver issues.

I don't think access doesn't care. They have proved that they do in the past. They have people working there, don't they? The are most likely working full time on these issues... well they better be! When I go to the Access website and see them talk about the various remix motel trade show stuff instead of releasing that OS update, it makes me mad. But it's not like the marketing guys at the trade shows would be fixing any bugs, you know?