Access Email Support

[stonejunction]

I sent a email to customer service and haven't had a response back yet - not even a automated "were looking into it". Whats the average time for them to come back to you on queries?

[Threlly]

pretty quick, within 24Hrs normally.
Pleasant too, but trying to get concrete information out them is like trying to hammer jelly to a cat.

[stonejunction]

Cheers - I'll give them another day then write another one.

[TOTAL]

They answered all my mails swiftly until I asked for the contact to their service, because I suspected it was TI which burnt my amplifier.

The contact broke.

[dr. orange]

EDIT: nevermind

[dr. orange]

they have one of the best supports I've ever experienced, they are right after doepfer!

[stonejunction]

Still no response. Doesn't inspire confidence.

[jasedee]

Well, it is the weekend!!!!

I dont know about you, but I dont go into work on my weekends...

[stonejunction]

I sent it in Wednesday.

[jasedee]

I sent it in Wednesday.
And it's only Sunday now....

Just relax a little, im sure they will get to it. They probably have a whole bunch of emails to get through