POS- Won't even power up

[Merlot]

TI desktop here. The damn thing will not power up to save my life. I can even take the A/C adapter out and plug it back in. No lights, nothing!! Any suggestions or tips to troublwshoot besides emailing access? :cry: :x

[jasedee]

Ouch....that hurts mate!

Are you confident enough to take it apart and see if there is anything suspect? Dodgy soldering in the PSU or something....

[Hollowcell]

Horrible news mate!
Still under 6 months old?

[grs]

Mine did that the other day. I solved it by turning my PC on.
Is yours plugged into a computer via the USB? Hope this helps.

[Merlot]

Horrible news mate!
Still under 6 months old?
Only about 1.5 months old. Pissed as hell. I had a bunch of tracks I was working on whjere it was used and I haven't rendered to audio yet!!!! :evil:

[The girl next door]

Mine did that the other day. I solved it by turning my PC on.
Is yours plugged into a computer via the USB? Hope this helps.
:shock:
Horrible news mate!
Still under 6 months old?
Only about 1.5 months old. Pissed as hell. I had a bunch of tracks I was working on whjere it was used and I haven't rendered to audio yet!!!! :evil:
WE all really feel for you...Life without my Ti :x

[nailgun23]

THAT SUX
keep us posted on what happens next.
Perhaps they ship it back with 1.1.
Cheers, Nailgun

[Merlot]

UPDATE: Got an email back from Access "Thank you for your mail. I'm sorry to hear this. If the unit doesn't react at all, so no LED lighting up (even the middle LED of the transpose buttons) and the display stays dead as well, then the unit must
have a hardware defect of some sort. In this case please get in touch with your music shop you got the TI from and ask for warranty repair.

Sorry for the inconvenience caused."

Well, I can't recommend www.novamusik.com enough for purchasing gear. They told me to send it in no questions asked and they will swap it out for another one!!! This is even past my 30 day store warranty. Yeah!

[nailgun23]

If you get it fast and with 1.1 it was worth it.
if not, then it's just a pain the a$$.

cheers, Nailgun

[AlexHall74]

Wow, Merlot.

So sorry to hear that.

THAT SUCKS!!!!! :x :x :x

I wish your tracks a speedy recovery...

[Drammy]

Might be a stupid question but have you checked the fuse?

[dizz1]

Mine just did it too.
I was installing the update and it just cut out and now nothing.
Whats the go here??
No blinkin red light in the transpose etc///
Anyone else?
Beta!!!!
D

[Khazul]

When you say installing the update - do you mean *while* updating the TI-OS or during some otehr part of the install?

[dizz1]

It was while.
I was lookin at my computer screen and when I turned back to the synth it had blacked out and now wont power back up!
What!!
D

[Khazul]

Which part of the install was happening at the time? Specifically - was it while the PC/Mac software was being installed or while the fireware updater was updating the OS?

[dizz1]

It was in the "updating the keyboard" OS part of it with the cup of tea on the screen.

[Khazul]

Oooops - there is a way to recover your TI from this. I cant remember what it is.

Best contact Access Support (http://www.access-music.de/emailsupportform.php4) and tell them exactly what happened, and exactly when the failure occured (ie during the OS update).

Im sure they will give you receovery instructions.

[dizz1]

Thanks man!
I hope youre right!
Cheers
D

[diy]

It was in the "updating the keyboard" OS part of it with the cup of tea on the screen.
Have you tried repluging the TI while holding exit button? It puts the virus into update mode just in case any problem occur.

[dizz1]

Thats the one!
Yeah I got a message from access sayin to try that and it worked!
Cheers to Kazul and diy for the words
Respect
D