1.1.1 progress

[Threlly]

Seeing as the main thread was hi-jacked by ner'do'wells, I thought I'd just give you an update.
Right, installed the Vc plugin on a fresh XP install (bootcamp no less).
I've been running multiple channels, multiple ARP's and so far, have not had one crash, one satan and the timing has not slipped.
I even tried to fox it by beginning a recording cycle one tick out, and the ARP's recovered within a few beats !!

It all seems to be running as it should, in fact, I'm going to start tentatively writing with it and I'll see how it goes.

Has anybody else had a replacement unit in the last month ?
How does your experience compare ?

[Hollowcell]

Ooooo, I hope not too many people waited past the length of Access's poxy 6 month warranty thinking that OS updates were gunna fix the TI.

Does this mean a hardware fault?!

At any rate, glad to hear it's all working out for you Threlly!
Keep us posted on the progress.

[jasedee]

Good shit mate! Glad you are finally getting to use the synth you bought...

:)

[Threlly]

Its a bit weird, you update the OS and things slightly improve, but the main bugbears remain.
Crashes, Satansaw, timing drifts etc etc.
I get the unit replaced, all gone.

To quote Star Wars "I have a bad feeling about this"

[MADSTATION]

That's a bit strange...

But I got my Polar back in october 2005 and preordered in december 2004 so I probably own one of the first few units. It used to be practically unusable for months but at least in the meantime I designed a shitload of sounds to use in my productions and got familiar with every section of the synth. And now since OS 1.1 Beta, it works like a charm. It's not 100% perfect and I do experience some minor issues over USB but nothing that prevents me from working with the synth on a daily basis.

I experience occasional crackles on some patches(the ones are that being the most cpu hungry)...some MS patches often seem to be the problem but once I turn the volume down a bit everything seems to run much smoother.

[djencode]

lol thats not crackle then mate, that's digital overdrive. :D

all the issues i experience purely belong to virus control, so i would presume that is a software thing as most people with hardware failure were experiencing it in both standalone and VC.

[Threlly]

I had the crackling etc, its gone now.

I started hitting the metal today, 12 parts, effects, multiple ARPS, automation control information from the VC etc.

Nothing, nada, works like a dream (famous last words I'll bet)

[djencode]

once i get a usb 2.0 card for my mac, im gonna be setting up my TI into my mac, and using kore as my audio interface again *shudder*


we'll see how well VC performs in Logic Pro 7.2.1

[kuniklo]

So it sounds like a lot of people have a pretty solid TI with 1.1.1 without usb and vc? Standalone over midi is stable and reliable and crack-free?

Do I read correctly that there are now 112+ multimode ram slots to save in? The old limit of 16 was a killer for me for working in midi mode. 100 or so would be enough and I'm remembering what a hassle the multimode in the Virus C can be now.

[bishopkris40]

yep we know have more multi slots, I hope that they will introduce some way of setting key maps for sounds in the multi's, it's on the wish list so we'll see what happens

Cheers
Kris

[djencode]

serious issues with mac. in logic 7.2.1

when i try loading a patch from the browser into a one of the tracks, it loads some random patch. VC doesn't always respond to the track midi either. this is similar to the issue i was experiencing using cubase


a little bit of latency too with it.

[blay]

Heres an update....

After contacting my supplier and detailing my issues with the TI he wanted me to bring it in to the shop sometime this week and meet with the Access distributor...

When I rang today to organise a time, he told me that the Distributor had told him not to bother wasting time, and to contact the local authorised service centre for repair

So I rang the local service centre (who also happens to service Novation and a few other reputable brands), and was told that if my unit was in one of the early shipments (I received my unit in the very first shipment) - and taking into account I was getting clicks and pops consistently even when using just midi/analog outs - certain components will need to be replaced.

Upon further questioning I was told that 'a couple of capacitors and a few other tidbits would need to be replaced/resoldered'. He also informed me that 6 other TI units were in for repair - all from Melbourne.

He would not disclose how long he has been doing this exact repair job for.

Anyways, if this sorts my tI then well and good. But I must say that if it is merely a 'couple of capacitors' - then having these issues for more then 8 months is more than a little frustrating. And I must say Im quite concerned that other 'capacitors and tidbits' may be faulty in my TI, as I only have a few months warranty left.

Im not angry, just disappointed...

cheers

Blay

[Threlly]

That, as far as I am concerned, is evidence of a production fault.
There could be no other explanation.

If the capacitors were involved in supply regulation to the DSP board, that would be an explanation for the crashes etc.

The problem now of course, is that it raises more questions than it answers....

[kuniklo]

That might explain why someone on virusti.com reported that switching to a usp power supply fixed his problems. If components in the TI are sensitive to power conditions it would make sense.

Definitely frustrating although it would be great to finally get to the bottom of all this. There's no question there's a fantastic synthesizer in the TI somewhere.

[blay]

yep - another member on the other forum just got his keyboard replaced.

The fact that there are already 6 units in for service at the Melbourne service centre alone is a little worrying.

cheers

Blay

[djencode]

*says prayer for a speedy return of your virus ti*

[blay]

thanks encode :wink:

cheers

Blay

[nvisibl]

Hmmmmm... could it be that many of us may be sitting with early Ti units which differ slightly in hardware spec from current units that are being shipped?

I hope its not the case but would like to hear it confirmed either way by Access.

[djencode]

u know makes me wonder, since this is a display model that an employee might have taken home for a period, if it already had been repaired. :O

[blay]

Well I have already got my TI back from the service centre - this is how they described the work they carried out:

"Carried out mods as per tech bulletin from Access"

So there is definately a known hardware issue with *some* TI's. I wonder just how long it has been *known* for...

I spoke to the technician and he said on of the rails in the power supply needed replacing, along with a couple of other capacitors, and some resoldering needed to be done??

I am in between lives houses atm so I cant even set it up to check stability, but I will be able to report when I set my gear up on the north coast nsw in about a week or so...

I will certainly be pleased if this is all that was initially wrong, otherwise its back to the shop.

cheers

Blay

[Merlot]

serious issues with mac. in logic 7.2.1

when i try loading a patch from the browser into a one of the tracks, it loads some random patch. VC doesn't always respond to the track midi either. this is similar to the issue i was experiencing using cubase


a little bit of latency too with it.

Whats your setup? I have no probs with LP 7.2.1 on a G4 Powerbook.

[nvisibl]

Thanks for the update Blay.

I wish the Access guys still posted here so they could shed some light of confirmation on this one. i.e. Which units should be taken for service/ hardware upgrade.

[Arksun]

Its a bit weird, you update the OS and things slightly improve, but the main bugbears remain.
Crashes, Satansaw, timing drifts etc etc.
I get the unit replaced, all gone.

To quote Star Wars "I have a bad feeling about this"

Thats great man!. Glad to see those probs were sorted.

As you know my machine was royally buggered, serious crackles and glitchs in solo standalone mode. I did return mine for full refund in the end BUT, i DO intend to repuchase one again at some point in the future, perhaps the cheaper desktop model as I have a few nice keyboards in here already.

I always knew 1.1 could work well cause of my fellow trance producers using them very successfully, I was just one of the unlucky ones with a faulty unit.

[Hollowcell]

Thanks for the update Blay.

I wish the Access guys still posted here so they could shed some light of confirmation on this one. i.e. Which units should be taken for service/ hardware upgrade.

Even if they did they probably wouldn't be saying much - as was proven with all the crap that came with the first release.

[nvisibl]

Yea your probably right, and who could blame them. If there is a bad batch then communication or confirmation should come formally and direct from the commercial source. i.e. Access website/ other customer service outlets.

[nvisibl]

Just thinking...... with all the many obvious bugs that were reported since the unit shipped, and the software updates which appear to be taking a lot of effort to complete and distribute. The bugs and compatability issues may not all be resolvable with software coding alone. i.e. They may since have noticed some of the hardware parts were not quite up to the task of how the unit is being utilised by many users on different hard/software platforms and so required updating or replacing in order to resolve some of the outstanding bugs.

I'm speculating I know :roll:

Don't know why I'm bothered as I don't have a problem overall with the Ti but I just get this nagging feeling telling me that the initial units shipped differ from what is being shipped now.