Access Virus USB "cannot start"

[Wivelrod]

Hi all,

I'm looking for opinions on the following problem, please see this screenshot:

http://www.wivelrodstower.com/Images/AV_USB_cannotstart.jpg

I get this both on my Vista 32bit partition or my XP Home partition (dual boot). My Installation process is:

Power up the PC and my new Snow (not plugged in) - with all USB devices removed except the keyboard and mouse.
Download and install the Virus TI Software Installer
On Vista, after installation, I have to browse to the AudioDriver folder and manually start in the driver install from the setup.exe (in XP it automatically starts)
When asked to do so I plug in the USB cable to the Snow.
When asked to do so, I unplug it again.
When asked to do again...I plug it back in.
When asked "Do you want to install another device?" I say "No".
The driver installation completes, and I exit the installer.
I open the Virus Control Center application, and it continually searches for the Snow, never finding it.
Checking the Device Manage I see the USB device cannot start.I have 4 USB ports into my Motherboard. I've tried all of these bar the one already used by the Keyboard.

I do not have room for a separate PCI USB card in my PC - it's a custom rig used mainly for gaming (on the XP partition), and has SLI'd graphics cards and watercooling.

The built in soundcard is a Soundblaster X-fi - which I know isn't great for audio work - but I'm just starting out in Computer Music, and I'll have to make do with what I have.

The reason I got the Snow was that it is small (I have limited desk space), and has the ability (if I've understood this correctly!) to act both as a midi interface and a sound capture device. There by bypassing using the Soundblaster (obviously its still used for output).

Does anyone have any ideas (other than a new PC) on how I can get this working?

[psy604]

check your settings for driver signing (since this driver isn't digitally signed)

but if it's on Vista and XP ... it's rather a hardware related problem.

what's that 2 composite devices? disconnect everything but the Virus
from the USB and go through whole installation process again ...
(you don't need a keyboard to click on setup.exe)

good luck! ;)

[Wivelrod]

check your settings for driver signing (since this driver isn't digitally signed)

but if it's on Vista and XP ... it's rather a hardware related problem.

what's that 2 composite devices? disconnect everything but the Virus
from the USB and go through whole installation process again ...
(you don't need a keyboard to click on setup.exe)

good luck! ;)

Cheers :)

I'm basically trying to get back into this lark after 5 years of just playing my Yamaha S80 as a piano (you know, Bach and his mates) - My PC is used for Gaming, and Photography. Being I'm a big gamer, I use keyboards and mice aimed at gamers, namely a logitech G15 and G9 - these were the composite devices you rightly pointed out. When I removed the Keyboard from the mix, hey presto I got a connection the to Snow (YEY!) - and when I plugged the mouse back in, Vista decided to give me a more useful message, which was something like

"Bandwidth exceeded on this device".

i.e. my build in USB hub doesn't have the capacity to run my flashy input devices and the Snow at the same time.

I'll have to experiment with what I have, but I think that ultimately I'll need to get myself a second PC for Music - oh well, any excuse for more hardware.

Thanks for the pointer and help :) :)

[psy604]

well ... quick and dirty solution would be:
to just use USB->PS/2 adapters for the keyboard and the mouse.

(they ordinary come with Logitech's HID (for downward compability towards older PCs))

this would free up the USB bandwidth and should be no problem for gaming.