Virus TI Polar LED Problem.........

[Dot Matrix]

Does anyone else besides me have a LED pulsing problem on there Virus TI Polar? The un-used LED's that are not used in the patch are pulsing slightly at a low glow when my room lights are at a dim..........NOT THE LFO's, but some of the other LED's...............this is noticed when under low light situations and when you are directly over the synth..........these change with the patch as well..........different ones do it with different patches..........Is this normal?????????????????????????????

[Crossfire]

This just started happening to my TI Desktop.

Wonder if it has anything to do with 2.7.3 update?

Specifically it will happen to the Transpose +2 LED and a combination of Effects LEDs.

[Dot Matrix]

This just started happening to my TI Desktop.

Wonder if it has anything to do with 2.7.3 update?

Specifically it will happen to the Transpose +2 LED and a combination of Effects LEDs.



The OS that My Polar came with was a Sept. 2007 build, dont remember the correct numbers, but the LED's seemed to be ok until I updated to the new 2.7.3 update.....................I am hoping that it is a bug, but I have talked to one of the support guys and he tried to convience me that 2 of his support guys including himself has the same issue and its just that, and it will do that..........but I seem to differ.........LED's work when you want them and not when you want them too...............maybe the support guys just havent yet figured out how to fix it yet................................for $3000.00 I love my Synth, but the LED problem is a little distracting in low lighting and for stage..................PLEASE HELP ACCESS....................lol

[synthfiend]

I had a look at my new Polar last night.
I see what you mean.
I wonder if the light you see on the LEDs which are not meant to be flashing is coming from the other flashing LEDs, but from under the Polar's outer casing ??

[Dot Matrix]

I had a look at my new Polar last night.
I see what you mean.
I wonder if the light you see on the LEDs which are not meant to be flashing is coming from the other flashing LEDs, but from under the Polar's outer casing ??



I dont think its from the other LED's, but could be wrong...........I did notice that it started when I updated to the new OS 2.7.3.............This is what I would like to know though, does every Polar do this................hmmmmmmm:confused:

[Crossfire]

(Keeping in mind I've got a Desktop) I'm just glad other people started seeing this with 2.7.3 which implies it's a fixable software/firmware issue and not a problem with the hardware circuits.

[GrooveNinja]

This also happens on my TI keyboard. It appears to be the leds for the effects section - all of them. I am running 2.7.3.

[Dot Matrix]

This also happens on my TI keyboard. It appears to be the leds for the effects section - all of them. I am running 2.7.3.



I have a TI Polar built in Sept. 2007 and it this LED "light show" is happening more in the "MODULATORS" section and some in the "EFFECTS" section and just a lil in the "TRANSPOSE" section too...............this changes with patches too in these areas..........different ones pulse or glow lightly on different parameters when you change patches..............but what is also weird, is that it really didn't do it until the new OS upgrade..............:???:

[GrooveNinja]

I have a TI Polar built in Sept. 2007 and it this LED "light show" is happening more in the "MODULATORS" section and some in the "EFFECTS" section and just a lil in the "TRANSPOSE" section too...............this changes with patches too in these areas..........different ones pulse or glow lightly on different parameters when you change patches..............but what is also weird, is that it really didn't do it until the new OS upgrade..............:???:

That may very well be the case with mine, too. I was using only one patch when I tested it. It seems that the unused leds glow at half-brightness. It really is kind of annoying, and I don't like it when my beloved Virus annoys me! A good synth should be heard and not seen...

[koi]

My Polar has OS 2.5.1.02 and it has the flickering LED issue. The most notable culprit is the +2 transpose LED, which is always flickering. Other LEDs stop flickering when I change patches. I went to Guitar Center and a TI keyboard w/ red LEDs didn't have any flickering LEDs. Could it be something with the white LEDs?

[HiEnergy]

My TI Desktop has red LEDs going dark in an intermitting irregular fashion in the LFO assignment section, filter mode display, transpose and effect settings.
I already observed this behaviour on my unit running OS2.5 and also now with 2.7.3

I hope this is not a hardware problem. Will contact Access soon, I guess.

stay tuned
HiEnergy

[Dot Matrix]

My TI Desktop has red LEDs going dark in an intermitting irregular fashion in the LFO assignment section, filter mode display, transpose and effect settings.
I already observed this behaviour on my unit running OS2.5 and also now with 2.7.3

I hope this is not a hardware problem. Will contact Access soon, I guess.

stay tuned
HiEnergy



Hey HiEnergy,

Any word from our friends at Access Support about the LED issue? I hope is not hardware either, I just hope it's a bug in the new OS and they can just write a new code to squash the problem or they are going to have a lot of Virus's on the bench to be fixed..............:confused:

[suzzymackenzie]

Excuse me for diving in to a Polar thread when I have the KB version. It's just that I suspect I am noticing a similar thing with respect to the *effects* LEDs only. What I see is that effects with settings other than completely 'OFF' or 'DRY' have their LED glowing (and flickering) at about 1/3 brightness; effects that are totally OFF are unlit; and the effect that is current for editing has a solid LED. So for each of the two sets of effects, there is always one fully lit (the one that is current for editing), then a mixture of unlit and partially lit depending on settings. I assumed it was Access's intentional way of enabling us to see which effects are active (partially lit) and which of all the effects is lined up for editing.

Is this what you are seeing, and is it different from a 'bleed' problem you are seeing with some of the other LEDs?

[toming]

i had the same glimmering/flickering LED issues, an these were quite distracting, espacially in a dimmed light environment.argg
many different LED's like the ones above the main config, remote and multiedit LED's were affected by this, which should actually be completely off, if not inside the edit mode or so. also some on the effects, LED's were pulsating quite strange.

but the strangest part is that when i switched to another preset, other LED's started flickering.

here is a move i've made of this
http://www.emusic.lu/virusti_LEDbug.mov

i contacted the access support, i was told that this is not normal, and my ti needs be repaired.

last week then, my TI came back from repair. they had to exchange all of the front LED-system on the board, and on the first look it seemed fine. but then, when i had a look on the effect section, i saw all led flickering around at exactly the same frequency. so the machine went back to the repairservice.
later last week they called that this was not a hardware problem anymore, that the flickering LED's on the effect part apparently was a BUG in the latest 2.7.3 firmware, and that access is working in a fix!!!

now i just hope that this is true, and not only the easiest way to get ridd of me, cause all repairs have been made under warranty... i m still pretty concerned about this...:(

[marc]

i had the same glimmering/flickering LED issues, an these were quite distracting, espacially in a dimmed light environment.argg
many different LED's like the ones above the main config, remote and multiedit LED's were affected by this, which should actually be completely off, if not inside the edit mode or so. also some on the effects, LED's were pulsating quite strange.

but the strangest part is that when i switched to another preset, other LED's started flickering.

here is a move i've made of this
http://www.emusic.lu/virusti_LEDbug.mov

i contacted the access support, i was told that this is not normal, and my ti needs be repaired.

last week then, my TI came back from repair. they had to exchange all of the front LED-system on the board, and on the first look it seemed fine. but then, when i had a look on the effect section, i saw all led flickering around at exactly the same frequency. so the machine went back to the repairservice.
later last week they called that this was not a hardware problem anymore, that the flickering LED's on the effect part apparently was a BUG in the latest 2.7.3 firmware, and that access is working in a fix!!!

now i just hope that this is true, and not only the easiest way to get ridd of me, cause all repairs have been made under warranty... i m still pretty concerned about this...:(

please try 2.7.5 (available on the access website) and check back

thanks, marc

[GrooveNinja]

Excuse me for diving in to a Polar thread when I have the KB version. It's just that I suspect I am noticing a similar thing with respect to the *effects* LEDs only. What I see is that effects with settings other than completely 'OFF' or 'DRY' have their LED glowing (and flickering) at about 1/3 brightness; effects that are totally OFF are unlit; and the effect that is current for editing has a solid LED. So for each of the two sets of effects, there is always one fully lit (the one that is current for editing), then a mixture of unlit and partially lit depending on settings. I assumed it was Access's intentional way of enabling us to see which effects are active (partially lit) and which of all the effects is lined up for editing.

Is this what you are seeing, and is it different from a 'bleed' problem you are seeing with some of the other LEDs?

I verified this last night. This is indeed the behavior that I was seeing on my TI Keyboard. The LEDs of the effects that are enabled but not the currently selected effect glow dimly. Good, I guess there isn't a problem after all, at least with the keyboard version!

[Dot Matrix]

I have updated my Virus TI Polar to the new update 2.7.5 and it seems to have "almost" fixed all of the problem. There is still a couple of lights doing the same thing, but man, it's a big difference. It's feels like a different experience. I am not annoyed as much now when I am zoning out..............LOL...............:mrgreen:

[Crossfire]

Indeed, 2.7.5 has almost solved this issue except for the Transpose +2 light which still flashes regardless of patch.

[DigitAl56K]

Crossfire, I have the same problem with the +2 transpose light on a TI Keyboard I just bought (and upgraded to 2.7.5 OS). It blinks at about 50% brightness and particularly I've noticed it's exactly in-sync with the Edit/Config button lights. I've also noticed that when I select +2 transpose the phaser light glows very dimly. Some strange problems, I also hope that they are not hardware issues..

[roocza]

Crossfire, I have the same problem with the +2 transpose light on a TI Keyboard I just bought (and upgraded to 2.7.5 OS). It blinks at about 50% brightness and particularly I've noticed it's exactly in-sync with the Edit/Config button lights. I've also noticed that when I select +2 transpose the phaser light glows very dimly. Some strange problems, I also hope that they are not hardware issues..


You´re describing exactly the same issue, I have. I´ve already got in touch with access tech support, and they told me, this problem is however, hardware related, and my TI needs to be fixed. Only positive thing is, that the LED flickering problem is purely optical, and should not affect sound behaviour of the machine. I think the synth is too expensive to excuse these bugs, so i´m sending it to repair next week.

[DigitAl56K]

I got the same response from support as you did. However, today I installed OS3 Beta and it looks as though they've put a workaround in the firmware for this issue. I can see the Transpose +2 light glowing slightly, but they seem to have made it very dim and it doesn't pulse (well, if you look verrrry closely you can notice it blink just a tad). I was going to send my unit in for repair, but now I'm not sure it's worth it. Thanks, Access!

[Cantankerous]

I too have this issue and have had it since I bought the unit last July. My transpose +2 LED is constantly lit. Yes, I have seen firmware updates change the look, but it has never totally gone away. I emailed Access Support and they told me it is a flaw, however only a cosmetic one and it would have no ill effect on the operation of the unit. I am happy to say that my unit works as should, though I haven't really pushed it to extremes either. The LED being constantly lit did bother me, but now I am used to it.