Is the Virus TI2 a stable platform?

[gibsonguy909]

Hi guys, I am here b/c I am moments, er, ok a few days, away from ordering my first Virus. I have to admit I am a little freaked out by the large number of bug fixes I see go out in the different software releases...which leads me to ask the question; is the Virus a stable platform? Do I need to be worried? These things are not chump-change, and I don't want to make a purchase I regret later! :D

Thanks all,
Dave

[Sonis]

From my experience with my TI2 so far the answer would definitely have to be no. If you are really after stability buy a first gen TI and don't upgrade to OS3. Sadly the TI2 can't downgrade to OS2 so I can hardly even use the virus right now, it works fine for a few hours and then goes on a crashing spree. It'll be well worth the money once it's fixed though.

Of course there are plenty of people that don't have problems with it too.

[Berni]

Well even Access say dont use in a productive environment...& I have to agree. Despite the latest OS being described as a full release it is still a long way off. The AU & VST versions are pretty good but the RTAS version sucks, so if you use pro tools I would not recommend it if you need the TI side of it.
Works good as a standalone.

[drakeblood]

in standalone is fairly stable. if your usage is this one then you can go for the TI2.

the problem is when used with the VirusControl, then it can screw up easily and even more easily, without any Access support to save you, if you use an host that is not in their "support list"... i'm one of those screwed (Reaper user), even if i have to admit that 3.0.3 is a bit more usable, sometimes i have sessions of 5-8 hours without a crash. (and sometimes it crashes 30 times in a row so i just turn all off and go play with another synth)

[gibsonguy909]

Thanks for the replies guys. My most likely setup would be stand-alone for now. So it sounds like it's a feasible option if I am willing to wait for later OS versions before I integrate to my Logic 8 on Mac setup... :confused:

[Chicago]

Thanks for the replies guys. My most likely setup would be stand-alone for now. So it sounds like it's a feasible option if I am willing to wait for later OS versions before I integrate to my Logic 8 on Mac setup... :confused:

One thing to also keep in mind is this. This is a forum, there are all kinds of opinions and theories floating around, there are are plenty of us that are doing just fine with our units both standalone and with VC.

There have been plenty of posts on this forum that end up with some sort of asterisk next to them in the end (unsupported hosts, clogged USB chains, hubs, old OSs, old DAWs, cracked software, home-built PC's, etc).

Take it all with a grain of salt.

[Berni]

One thing to also keep in mind is this. This is a forum, there are all kinds of opinions and theories floating around, there are are plenty of us that are doing just fine with our units both standalone and with VC.

There have been plenty of posts on this forum that end up with some sort of asterisk next to them in the end (unsupported hosts, clogged USB chains, hubs, old OSs, old DAWs, cracked software, home-built PC's, etc).

Take it all with a grain of salt.
Well non of the above here...just buggy access software.

[drakeblood]

none of the above except maybe the *unsupported host*... but lately i crash less with Reaper than with Cubase4 so maybe my * is even more positive that what you think!

[marc]

Hi guys, I am here b/c I am moments, er, ok a few days, away from ordering my first Virus. I have to admit I am a little freaked out by the large number of bug fixes I see go out in the different software releases...which leads me to ask the question; is the Virus a stable platform? Do I need to be worried? These things are not chump-change, and I don't want to make a purchase I regret later! :D

Thanks all,
Dave

let me say something about the number of bug releases and public betas. we didn't do this all the time, in fact we never put out so many (small) updates. we found that collecting improvements into a few big releases might look better but at the same time, users have to wait longer for a bug fix which in many cases is counter productive. on top, with so many platforms (sequencers, OS versions, hardware) it's difficult to cover everything with an inhouse beta test. we, of course, do test but we invite our users to assist us. if someone tends more towards a "never touch a running system" attitude, there are non beta versions also.
i know that TI2 users had not have the chance to go back to version 2.7.5 and had to use the 3.0 public betas but now, since a release build is out, that shouldn't be a problem anymore.

best, marc
access music

[Matariki]

I own both a first generation Ti Kb and a Polar ti2 both work without any major problems on my logic 8 setup.

Hardly anyone will in general report here that he is very happy with his virus because this is what you would expect when you buy a virus. Users are predominantly coming here when they have a problem. Therefore, many post are dealing with problems and it appears as if everyone has problems judged by the number of posts but I guess that the majority of access customers are actually very happy with their equipment. Access would most likely be long out of business if that wouldn't be the case. However, the problems reported here give you a flavour of what can happen and where problems can occur. Certain combinations of hard and software are not working very well or not at all. The total integration part is where, to my understanding, most of the problems are located. If the integration is a must have make sure your DAW software is officially supported or known to work.

[Sonis]

i know that TI2 users had not have the chance to go back to version 2.7.5 and had to use the 3.0 public betas but now, since a release build is out, that shouldn't be a problem anymore.

The problem isn't whether it's a beta version or not, the problem is if it's stable or not. Which, sadly, it is not, and hasn't been for me since I bought the thing. Contacted access support 4-5 days before 3.0.3 was released and they told me the crash problems I was having were a known problem and a fix was being worked on. 3.0.3 comes out and it's still squealing at me all the time, so I sent another message, got one reply that wasn't really helpful at all, which I replied to, and haven't heard back from access for about 9 days now. You'd think for $2000 I could at least get response. At least with the nice hefty build quality it makes a good paperweight.

And sorry marc if that comes across as rude or anything but it's just getting really really frustrating at this point. I do appreciate you guys trying to hunt problems down and all though (especially in rapid fire small update form)

[Talos]

Well even Access say dont use in a productive environment...& I have to agree. Despite the latest OS being described as a full release it is still a long way off. The AU & VST versions are pretty good but the RTAS version sucks, so if you use pro tools I would not recommend it if you need the TI side of it.

It doesn't say do not use TIOS v3,
it says "The VST3 version shouldn't be used in a productive environment".
I use protools and my virus ti without too much bother.

The TI has been very stable for me for a long time, nothing like the early days when it actually had noticeable, even severe bugs.

Not to say some people don't have bugs now, I appreciate how frustrating it can be when your beloved instrument doesn't work as desired.

But given all the new features and frequent hot fixes, I can put up with it.

[marc]

And sorry marc if that comes across as rude or anything but it's just getting really really frustrating at this point. I do appreciate you guys trying to hunt problems down and all though (especially in rapid fire small update form)

i guess i would be frustrated as well, if i would be you. but i'm not. i can't say that i'm making music with the virus 8hrs a day but for instance 3 days in a row at remix hotel in miami back in april. fact is that it didn't crash on me and i was running loads of parallel tracks and i didn't treat it like a raw egg either. i totally believe you that it is crashing on you but as long as we cannot reproduce your crashes, chances are low that those will be cured. as for support not coming back to you, i doubt that it is intentional. we don't have a dug and cover policy for support inquiries. usually those guys are respond quick and on top, since 3.0.3 is out, we don't have many support inquiries. you might want to give it another try, maybe our email went to a spam filter (or yours ...).

best, marc

[telson]

is the Virus a stable platform?

no it is not
i am suggesting you to get a casio ;)

[fender2k1]

The only problem i've ever had with my virus is the patch change bug that was just fixed. Before that I've not had a single problem with my virus and i've had it since 2006.

OS3 runs solid for me, and I'm even running it in FL Studio!

[Chicago]

The problem isn't whether it's a beta version or not, the problem is if it's stable or not. Which, sadly, it is not, and hasn't been for me since I bought the thing. Contacted access support 4-5 days before 3.0.3 was released and they told me the crash problems I was having were a known problem and a fix was being worked on. 3.0.3 comes out and it's still squealing at me all the time, so I sent another message, got one reply that wasn't really helpful at all, which I replied to, and haven't heard back from access for about 9 days now. You'd think for $2000 I could at least get response. At least with the nice hefty build quality it makes a good paperweight.

And sorry marc if that comes across as rude or anything but it's just getting really really frustrating at this point. I do appreciate you guys trying to hunt problems down and all though (especially in rapid fire small update form)

Are you emailing in or calling? The reason I ask is I needed to get a spare cable, and the US office was closed last week, so that might explain the delay.

I have gotten responses from the email support system at 2:00am, so when they say 24 hours a day, they kind of mean it :) Check your spam filter.

[Chicago]

Well even Access say dont use in a productive environment...& I have to agree. Despite the latest OS being described as a full release it is still a long way off. The AU & VST versions are pretty good but the RTAS version sucks, so if you use pro tools I would not recommend it if you need the TI side of it.
Works good as a standalone.

Dude - read more, smoke less. They are talking about the VST3 version.

[Sonis]

i guess i would be frustrated as well, if i would be you. but i'm not. i can't say that i'm making music with the virus 8hrs a day but for instance 3 days in a row at remix hotel in miami back in april. fact is that it didn't crash on me and i was running loads of parallel tracks and i didn't treat it like a raw egg either. i totally believe you that it is crashing on you but as long as we cannot reproduce your crashes, chances are low that those will be cured. as for support not coming back to you, i doubt that it is intentional. we don't have a dug and cover policy for support inquiries. usually those guys are respond quick and on top, since 3.0.3 is out, we don't have many support inquiries. you might want to give it another try, maybe our email went to a spam filter (or yours ...).

best, marc

Sent it through the helpdesk itself so i doubt it was a spam filter that caught it. I'm assuming there's likely some sort of debug software you run when you're reproducing crashes on your end, is there any way I could run that on my end and send the results back your way when it crashes? I'd be more than willing to work with your guys to help you pin down the problem.

Dude - read more, smoke less. They are talking about the VST3 version.

I have the same problems with the VST3 version and the VST2.4 version.

[filiphdan]

I have to say that i had alooot of problems wen i bougth my virus ti2, it was realy buggy and even in stand alone mode it crashed sometimes i was realy dissapointed back then, but after this last drivers release it as working perfeclty in my macpro and i realy think this is realy a great buy :cool:

[Berni]

Dude - read more, smoke less. They are talking about the VST3 version.
I was replying to the original poster of the thread who DID NOT specify which platform he/she uses. Put the crack pipe down & learn to read.

[Chicago]

I was replying to the original poster of the thread who DID NOT specify which platform he/she uses. Put the crack pipe down & learn to read.

Sending some love to Key West.

[gibsonguy909]

Wow guys, I didn't mean to touch off a firestorm with my first ever post in the forum! Sorry about that!

I believe what I am hearing is that if you use the TI2 stand-alone or with a known supported configuration, you should have a pretty good chance of success using the latest 3.0.3 release. Since there is a support team who obviously works on bug fixes regularly, and I see there is vendor support here in the forums, I will go ahead with my TI2 keyboard purchase... 8)

Beer!
Dave

[Talos]

I was replying to the original poster of the thread who DID NOT specify which platform he/she uses. Put the crack pipe down & learn to read.

Stop being agressive you two, you did state that Access said do not use OS3 in a productive environment which they dont,
the changelog says "The VST3 version shouldn't be used in a productive environment".

IMO, it's a mistake to include an unfinished driver in a full release, maybe Access will take note that some people will misunderstand changelogs even with clear wording.

[Berni]

Stop being agressive you two, you did state that Access said do not use OS3 in a productive environment which they dont,
the changelog says "The VST3 version shouldn't be used in a productive environment".

IMO, it's a mistake to include an unfinished driver in a full release, maybe Access will take note that some people will misunderstand changelogs even with clear wording.
Do not use or should not be used...hhhmmmm, not a lot of difference there, unless you are in a court of law ; (
To the original poster of this thread, dont worry about it & yes, I would buy this synth, its sound is worth all the hassle, otherwise I would not be on this forum ; )

[Talos]

Do not use or should not be used...hhhmmmm, not a lot of difference there, unless you are in a court of law ; (
To the original poster of this thread, dont worry about it & yes, I would buy this synth, its sound is worth all the hassle, otherwise I would not be on this forum ; )

Berni, it says VST3, read.. VST version 3. Not TIOS v3.
TIOS v3 is stable, VST3 version is not, it has been clearly stated in the changelog and 3 times here.

As I said in my previous post Access shouldn't add a beta driver to a full release it confuses *some* people.

[marc]

IMO, it's a mistake to include an unfinished driver in a full release, maybe Access will take note that some people will misunderstand changelogs even with clear wording.

regarding VST3: the reason is not stability, it is a certain aspect of the way VST3 handles automation. there might be a change (depending on when steinberg will adjust something specific in cubase) and that change _might_ render automation lanes created today incompatible.
though there is always room for improvement i cannot see anything wrong with the change log here. it says that one shouldn't use it in a productive environment and that's exactly how it is.

best, marc

[Berni]

Berni, it says VST3, read.. VST version 3. Not TIOS v3.
TIOS v3 is stable, VST3 version is not, it has been clearly stated in the changelog and 3 times here.

As I said in my previous post Access shouldn't add a beta driver to a full release it confuses *some* people.
I was just replying to the original poster off the top of my head what the blurb was on the Access web site...did not know I had to be word perfect FFS. As for V3 being stable..............dream on.

[lukas412]

I was just replying to the original poster off the top of my head what the blurb was on the Access web site...did not know I had to be word perfect FFS. As for V3 being stable..............dream on.

3.0.3 is quite stable on my system. Live 7.0.15 XP sp3.

[Chicago]

I was just replying to the original poster off the top of my head what the blurb was on the Access web site...did not know I had to be word perfect FFS. As for V3 being stable..............dream on.

Don't feed the troll. He is clearly a rain cloud.

[Talos]

Thanks for the info Marc, very interesting to hear the reasoning behind the scenes as always.
Sounds like Access is thinking of Extensibility as per usual, it's fantastic that Access has such a strong set of self imposed rules regarding new features and updates.
I for one appreciate all the new features, since I bought my TI the range of timbres has expanded quite a lot, and the stability is now 99% for me.

To the OP, my opinion is that the TI is stable enough for live use, I know plenty who use it on stage.
People complain because they want the newest TIOS and it may have 1 small bug that doesn't actually stop them working, but they act as if it does.
So rather than use the previous TIOS version and get creative, they complain on the internets.

[Berni]

Don't feed the troll. He is clearly a rain cloud.
Me a troll?????? At least I have made some informed effort to reply to the original posters question based on my experience with this synth. All you have done is contradict & missed the point entirely. How is life under your bridge?

[Chicago]

Me a troll?????? At least I have made some informed effort to reply to the original posters question based on my experience with this synth. All you have done is contradict & missed the point entirely. How is life under your bridge?

As have I, been running 3.0.3.00 here for days without a hitch.

[Sonis]

To the OP, my opinion is that the TI is stable enough for live use, I know plenty who use it on stage.
People complain because they want the newest TIOS and it may have 1 small bug that doesn't actually stop them working, but they act as if it does.
So rather than use the previous TIOS version and get creative, they complain on the internets.

Except for the people who own a TI2 and CAN'T use an older version of the OS like we've already been over. I use my virus for a half hour and it crashes once and then continues to crash every 30-60 seconds, I'd say that's a pretty big hindrance to being able to actually use it.

I was finally able to milk a response out of access support and all I got was "I'm sorry there is no news on this matter". The guy completely ignored the questions I had asked in the message before I was asking why I hadn't heard anything from them for 8 days. The guy didn't even make an effort to help me troubleshoot anything, didn't offer any suggestions that might potentially fix the problem.

[Berni]

As have I, been running 3.0.3.00 here for days without a hitch.
You're a day late & a dollar short.

[telson]

hey you guys
stop it
there's no need to prove anything
TI is a great synth
if someone does not like it , really we don't care at all
i can't find any reason to discuss it again and again all the time

you don't have to buy one if you don't like it

ok with that ? i am tired reading misery comments , mpla mpla mpla

[Sonis]

hey you guys
stop it
there's no need to prove anything
TI is a great synth
if someone does not like it , really we don't care at all
i can't find any reason to discuss it again and again all the time

you don't have to buy one if you don't like it

ok with that ? i am tired reading misery comments , mpla mpla mpla

It's pretty ignorant to tell someone to not buy the virus if they don't like it when the stability issues are what people are talking about right now. There's no way to know if it's going to be stable or not until you DO buy it. That'd be like me telling you that you don't have to read the posts if you don't want to read about people's issues with the virus since you can't know what the post says until you've already read it. The difference being you didn't spend a hefty chunk of money on someone's forum post.

The OP asked if the virus TI2 is a stable platform, and people answered that question. There's no reason to get butthurt over a few posts saying bad things about a synthesizer's stability. If you want a virus TI circlejerk thread then start one.

[Atziluth]

IMHO the Virus TI is one of the best synth I ever had and I don't want to miss it. The support is very good and I haven't seen such a service anywhere else.

Most problem was running the wrong host and PC configuration. But now all sorted out.

[telson]

It's pretty ignorant to tell someone to not buy the virus if they don't like it when the stability issues are what people are talking about right now. There's no way to know if it's going to be stable or not until you DO buy it. That'd be like me telling you that you don't have to read the posts if you don't want to read about people's issues with the virus since you can't know what the post says until you've already read it. The difference being you didn't spend a hefty chunk of money on someone's forum post.

The OP asked if the virus TI2 is a stable platform, and people answered that question. There's no reason to get butthurt over a few posts saying bad things about a synthesizer's stability. If you want a virus TI circlejerk thread then start one.


Sonis all that you said are very funny :D
if you have a virus and you don't like it and also if you think that it's not so stable as you wish ,sell it and get your money back.
so simple
could you please explain to us the reason that i am not having problems at all with my polar ?
am i a god ?
you are not satisfied with hard efforts that access makes , and this is ridiculous
just think about it
you want everything in your dish right now... come on

[Sonis]

Sonis all that you said are very funny :D
if you have a virus and you don't like it and also if you think that it's not so stable as you wish ,sell it and get your money back.
so simple
could you please explain to us the reason that i am not having problems at all with my polar ?
am i a god ?
you are not satisfied with hard efforts that access makes , and this is ridiculous
just think about it
you want everything in your dish right now... come on

Selling it would be silly since I know it's going to be fixed eventually and I love the sounds that it makes.

Just because your polar works doesn't mean that my TI2 desktop does, I shouldn't even have to point that fact out to you but I guess I do.

You act like I'm asking for the moon because I want a very expensive piece of equipment to work the way it is supposed to. If you bought a car and the engine stopped working after you drove it for a half hour would you sit around and go "well at least it has a nice paint job"? No. You wouldn't.

And how is me wanting said piece of equipment to work wanting everything in my dish? It's not like I'm using a TI 1 and have the ability to just use 2.7.5 until OS3 works for me, and am complaining because I can't use OS3 yet. I'm complaining because I can't use my virus period yet.

I don't really see how you don't understand that or how you think it's unreasonable at all.

[telson]

Sonis
you have nothing to worry about
access is a seriοus company
and they are working too hard
for you for me for everyone for all of us
don't forget that
and don't mention again and again the HUGE PRICE
because it's worth and you know that
be patient

[Chicago]

You're a day late & a dollar short.

ROTFLMAO. What a douche.

[DiScO]

The Ti is a fantastic sounding synth, that's for sure. I have the MK1 keyboard so I can not comment on the MK2. In my experiences of late, I have still had the crashes with 3.0.3 but not so frequent. In fact, the crash happened when I was not even using the VC, same symptoms as before. All I know is I have sent 2 emails to support and they have not got back to me, but always have done in the past promptly, so someone must be on holiday! Either way, I have been close to the point of satisfaction in Logic 8.0.2 using the VC, but behavior is erratic for me, so I will say it's not stable enough. However, things can only improve judging by some information left by marc on one of my posts and with any luck snow leopard (for us intel mac users of course). I could however be completely wrong with that! The fact is I suppose, Access are forever pulling their finger out with releases unlike a lot of other software / hardware manufacturers that leave us all dangling with no hope in sight. To cut this very long story short, get your wallet out. Just check out the resale value on ebay!

Cheers.

[soulidstate]

I owned a Classic and a Snow, now I have a TI2 desktop. It is very unstable.
It 'sneezes' from time to time where it creates a loud momentary noise and all the LEDs turn off at the same time.If you are a live performer then this will be a nightmare. Not recommendable at the moment. I hope access will expedite the solution to this very annoying problem.

[DiScO]

I owned a Classic and a Snow, now I have a TI2 desktop. It is very unstable.
It 'sneezes' from time to time where it creates a loud momentary noise and all the LEDs turn off at the same time.If you are a live performer then this will be a nightmare. Not recommendable at the moment. I hope access will expedite the solution to this very annoying problem.

That's exactly the problem! Imagine that going through your PA at full blast! It's bad enough at home through my poor genelecs. :mad:

[Prime NL]

What kind of TIOS are you guys running....cause the "sneezing" of my TI Desktop stopped when i installed OS 3.0.3.0

[Sonis]

What kind of TIOS are you guys running....cause the "sneezing" of my TI Desktop stopped when i installed OS 3.0.3.0

3.0.3 here

[Chicago]

What kind of TIOS are you guys running....cause the "sneezing" of my TI Desktop stopped when i installed OS 3.0.3.0

Same here. Standalone and with VC, works perfectly, and I was crashing on the previous beta.

[fender2k1]

i was crashing like that but 3.0.3 fixed all those problems for me.

[Chicago]

I owned a Classic and a Snow, now I have a TI2 desktop. It is very unstable.
It 'sneezes' from time to time where it creates a loud momentary noise and all the LEDs turn off at the same time.If you are a live performer then this will be a nightmare. Not recommendable at the moment. I hope access will expedite the solution to this very annoying problem.

What are you doing when the crash happens? Are you using Virus Control or just standalone. Maybe with some more information there is a solution.

[Kobayashi]

i was crashing like that but 3.0.3 fixed all those problems for me.

+1

no crashing here at all with 3.0.3

[Sonis]

What are you doing when the crash happens? Are you using Virus Control or just standalone. Maybe with some more information there is a solution.

I always use VC but I don't think VC is related to the problem because I've seen it crash regularly when it's just sitting on my desk and the USB cable isn't even plugged in.

[Talos]

I always use VC but I don't think VC is related to the problem because I've seen it crash regularly when it's just sitting on my desk and the USB cable isn't even plugged in.
You always use VC, yet it was turned on and not plugged into USB?
I don't understand why you would do that.
My TI has never crashed when not in use ie notes playing, and I've had it since the day they came out.

[Sonis]

You always use VC, yet it was turned on and not plugged into USB?
I don't understand why you would do that.
My TI has never crashed when not in use ie notes playing, and I've had it since the day they came out.

Because that's a very easy way to tell if it's a problem with the virus and/or virus OS or a problem with my computer and/or VC. I unplugged the USB cord and did arp edit + power the virus on while the USB was still disconnected just to be sure. Left it there for about 10 minutes and it crashed. Done multiple tests that way with the same results each time too, so there's no way it's a fluke or anything.

[soulidstate]

What kind of TIOS are you guys running....cause the "sneezing" of my TI Desktop stopped when i installed OS 3.0.3.0

It's 3.0.3.0 on a TI2 Desktop. I am not using the VC but runs it with a HW sequencer.

[Talos]

Sounds like a sensible test Sonis, I leave the USB plugged in all the time, even though I do most of my editing and performing on the hardware.

I am feeling increasingly lucky for my own experience of Virus synths over the years,
In particular I feel really sorry for those who have bought the TI2 "updated" version and found it has worse bugs than the TI currently.

That said, the original TI had much worse, showstopping bugs for the first year or 18 months,
I expect the full power of TI2 will be revealed soon (couple more patches down the road).

[gibsonguy909]

Well, I took a trip down Analog Lane and didn't care too much for it. So, I have backtracked to my original obsession; I have ordered an Access TI2 Polar. Can't wait...:) Should make a nice compliment to my XS6... Wish me luck guys!!

[7G]

I like to experiement alote and for sure not stable for me as an effect unit in stand alone mode-OS 3.0.3 TI MK1...Was spinning with Serato and right out of the mixer staight into Virus (Ableton Live also open..).I think the crashing maybe has to do with me switching the atomiser on & off so i can tongle between atomiser & stand alone effects.
Can anyone confirm it?

[Sonis]

I like to experiement a lot and for sure not stable for me as an effect unit in stand alone mode-OS 3.0.3...Was spinning with Serato and right out of the mixer staight into Virus (Ableton Live also open..).I think the crashing maybe has to do with me switching the atomiser on & off so i can tongle between atomiser & stand alone effects.
Can anyone confirm it?

Might be part of it but I never use atomizer and I still have rampant crashing problems with 3.0.3. My virus will crash when it's sitting completely idle with no USB cord even plugged in.

[7G]

Might be part of it but I never use atomizer and I still have rampant crashing problems with 3.0.3. My virus will crash when it's sitting completely idle with no USB cord even plugged in.

Wow...
Let's hope Access is all over this and fix it...

[Sonis]

Wow...
Let's hope Access is all over this and fix it...

Yeah I've been waiting over a month now, and my last question to support asking for an update has gone unanswered for 4 days now. I've been thoroughly unimpressed with their support to be honest.

If the synth didn't sound so good when it works I would have sent it back a long time ago.

[7G]

I have the luxury to own a TI MK1 so reverting back to 2.7.5 fixed everything.
Guess TI2 users have to wait a little bit longer for a smoother version..

Hang on there..

[izimizam]

can i ask whether its morally right to release any hardware device with faults ? i am confused as to why access are selling these synths with all these problems ? when korg and roland are not ? clavia nord ? bugs ? i owned 25 synths over 20 years and i never had so many problems as i have with the ti , the virus c didnt have these issues ? what went wrong as something did ?
what confuses me is why access arr selling these synths when they really on some level are not fit to sell and should be still in testing at the factory ? it sounds great but its just unstable and really this whole idea we pay £100o's to buy into this whole bug fix game needs to be questioned ? i cant think of another synth where i had to act as a beta testers for 4 years and still have issues ????????but best of all i pay for the priveledge .


let me say something about the number of bug releases and public betas. we didn't do this all the time, in fact we never put out so many (small) updates. we found that collecting improvements into a few big releases might look better but at the same time, users have to wait longer for a bug fix which in many cases is counter productive. on top, with so many platforms (sequencers, OS versions, hardware) it's difficult to cover everything with an inhouse beta test. we, of course, do test but we invite our users to assist us. if someone tends more towards a "never touch a running system" attitude, there are non beta versions also.
i know that TI2 users had not have the chance to go back to version 2.7.5 and had to use the 3.0 public betas but now, since a release build is out, that shouldn't be a problem anymore.

best, marc
access music

[Atziluth]

@ izimizam

Maybe you didn't had much issue with older synths in the past but they hadn't any total integration, too.

The Virus is a sort of new product which you profit from the advatages of hardware and software (VST) possibilities.

The main problem is, that there are so many computer manufacturer and sequencer types that is becomes difficult to cover everybody. Some are using Logic, Steinberg, FL, or others and for computers it is like PC/Windows or MAC/Leopard, or LINUX etc. and 32-bit or 64-bit systems.

If you want to test all combinations which are possible you will never sell or produce anything.

Have a look at Microsoft how many years are the updatig their OS XP/VISTA?

The only way to get a better working OS is to release at a large scale. Sorry, but ACCESS can't test a product for every individual computer configuration.

[izimizam]

no one seems to have considered that this could be cheap manufacture issues ? it seems some work in stand laone and some dont ? i find this odd , it also sounds like access have stated the ti2 issues are ' crashing ' machines .I really feel behind the scenes we may have bad manufacturere issues and the reason an os update never really solves it for everyine is that you cant remedy bad manufacture , you can try programming in code to avoid the crash but seriously why is the ti2 behaving worse than the mk1 now for some ? it makes no sense ?25% more power and yet the new os still upsets some machines ? one of the issues is there are so many setups from stand alone to full usb and so that could be clouding the issue but when people with brand new ti2's in stand alone mode are getting crashing machines thats no an os issue thats a bad hardware malfunction.Soem ti2's work though ? yeah which again suggests some machines have hardware issues.......i myself advise all ti2 buyers to order from shops , go in , spend 5 hiurs max with the device before handing cash over.We just sold our ti 1 due to its unreliable state at times and no were arranging delivery into a shop via credit card payment and the device will not be leaving the shop until its been tested.I am sorry if that upsets anyone but really people need to wake up and smell the roses , something is seriously not right when the ti2 is worse than the mk1 - what confuses me is just how access themselves in TESTING ? got no errors ? or did they get errors and think - what the hell - lets just sell it anyway ? i think people need to be honest here , this is unacceptable.What pisses me off is that i love the virus ti , its sound is wonderfull but why cant they just release a working version ? it seems access have no quality control department or dont test the machines before selling them ? seriously i think its time people started to realise whats probably going down here - bad build quality and no quality control , os updates are smoke and mirrors , its odvious some machines are more faulty than others isnt it ? even when both machines are running identical setups ? we had 2 x ti's here and one was worse than another by a long shot when we tested both side by side- hardware - not os........time people woke up.Yeah you got lucky and got a good one - some get bad ones........its not os its poor standards of manufacture or some generic fault in some units.I am sure of it.

That said, the original TI had much worse, showstopping bugs for the first year or 18 months,
I expect the full power of TI2 will be revealed soon (couple more patches down the road).[/quote]

[izimizam]

yeah but this is the smoke and mirrors response , turn off total intergration , remove usb , use stand alone ? 2 of the ti's we had on every known os still crashed , popped , clicked , i really cant accept any of the excuses we all make for the ti , there is something deeply falwed in the machine on a hardware level or software level or in the build quality .I am guessing its the third , machines do seem to vary an awefull lot in reliability with the same os.One guy says ti2 - new os - no problems for hours - another guy says it crashes every 30 seconds ? its to easy to say - ah yes but its cutting edge - new - has total intergration therefore it will suffer a bit , thats madness to say that .The machines simple flawed in design and build......

If you want to test all combinations which are possible you will never sell or produce anything.

thats very true but why doesnt it work for many in stand alone mode ? can they maybe test it in stand alone mode ? lets remove the odvious smoke and mirrors and get to the truth of it - build quality and design./



@ izimizam

Maybe you didn't had much issue with older synths in the past but they hadn't any total integration, too.

The Virus is a sort of new product which you profit from the advatages of hardware and software (VST) possibilities.

The main problem is, that there are so many computer manufacturer and sequencer types that is becomes difficult to cover everybody. Some are using Logic, Steinberg, FL, or others and for computers it is like PC/Windows or MAC/Leopard, or LINUX etc. and 32-bit or 64-bit systems.

If you want to test all combinations which are possible you will never sell or produce anything.

Have a look at Microsoft how many years are the updatig their OS XP/VISTA?

The only way to get a better working OS is to release at a large scale. Sorry, but ACCESS can't test a product for every individual computer configuration.

[Atziluth]

@ izimizam

Well it was known that some of the TI 1 had issues with the hardware and if you had a faulty unit you had to return it to ACCESS. They did some hardware replacment. Ok, this was for TI 1.

If you have problems in stand alone and can't get anything out of your Virus 1 or 2 then you have to get in contact with ACCESS Support.

Maybe it's a faulty unit..... only ACCESS can give you a hand and search for the problem you have...

Good luck

[izimizam]

strangely i was enevr told this though , access told me when i got bad clicks and dropsouts and pops . digital noise as a result of trying to use multiple parts in multi mode that it was the result of me pushing it to hard and trying to get to many parts ? i feel access should adverstise the machine as ' possibly 16 part multi timbral ' .I can agree some of this is hardware malfunction , sadly acces never suggested this and instead suggested i was to blame for trying to do to much.I think you will find the ti2 is the same - i read people here with major issues on the latest beta os / i have personally tried 2 machines with no bad issues ( yes still some glitching when you try and do to many patches at once ) but via any known connection method and all connection methods the 2 i tried were stable relatiovely speaking - way more than the ti 1's i had so again i think we have some bad builds in the sales chain - are they made in china ? its a great shame as i do feel the virus ti is a liability , you really dont know if you have a good one or bad one until you do......i guess thats where credit card refunds come in and gurantees.I dont get this with other synths i buy new though ? and some of those have total intergration now ?we must accept the virus ti maybe has bad build quality or no quality control.


@ izimizam

Well it was known that some of the TI 1 had issues with the hardware and if you had a faulty unit you had to return it to ACCESS. They did some hardware replacment. Ok, this was for TI 1.

If you have problems in stand alone and can't get anything out of your Virus 1 or 2 then you have to get in contact with ACCESS Support.

Maybe it's a faulty unit..... only ACCESS can give you a hand and search for the problem you have...

Good luck

[damo222]

yeah i think there is a big problem with their synth
I own a ti snow fo about one year now and the virus control still cant work correctly. and dont get me started on the atomizer with the 3.3 it crash all the time I mean is there somebody who can actualy use it properly with sidechain in logic 8 ? I write to the customer support but that not helped me a lot. So if in six month it still cant work fine I sell it and buy a moog little fatty and bye bye access

[marc]

izimizam -

you've stated in detail how unhappy you are and how much trouble your numerous TIs give you. i just wonder why you keep buying a synth which seems such a pain and not just return it to your dealer? - from a company that uses smoke and mirrors, which has hardware problems, apparently tells you more or less bullshit and not even manufacturers where they claim to on the box (in germany). i personally don't stay with products that cause me grief. life is to short for that.

best, marc
access music

[mitchiemasha]

In access's deffence i've just discovered something. I always thought the pops & clicks were my virus. Now after loading up a project with nothing but 16 tracks of heavy virus sounds, I got no pops & clicks.

Ok lots of note stealling going on as the virus can't actualy handle the 16 track load but it never popped or clicked once.

I know this aint a pop and click thread but thought it was worth a mention.

Its something else like cpu overload mixed in what is causing them. More experimenting later. Its actualy looking like it's the excesive use of vst's, effects routings and automation that is causing my virus to go all rice crispies. My cubase cpu meter is only half way up when I start getting them but it does flash red.

[dl4plm]

having owned a TI Polar and now a TI Keyboard all I can say is everytime I turn this board on I have a big smile on my face!

:)

I love the sound of the TI and in terms of reliability I've never had any issues that was not caused by me !

I had one issue with the polar that the keyboard cable came out of its socket disabling it but that was probably heavy handed shipping .. other than .. nothing

used it as a VST, stand alone, with a DAW, with a sequencer and now with my Fantom G6 too

its great and very happy .....

I dont understand the whiners... if you not liking it or unhappy ... just sell it .. tell your friends how unhappy you are but move on ..... I did the same with my M3 ....

One happy Access product user!

:)

[limlo]

i guess i would be frustrated as well, if i would be you. but i'm not. i can't say that i'm making music with the virus 8hrs a day but for instance 3 days in a row at remix hotel in miami back in april. fact is that it didn't crash on me and i was running loads of parallel tracks and i didn't treat it like a raw egg either. best, marc

Marc , what's your set up ? don't tell me you're on a mac ...
i love my snow in terms of sound and bought it just because of VC , which on a mac is very far from being stable .

EDIT : OS 4 seems to fix this issues !!!