Single mode don't works !!

[nico]

Hello.

I early buy my virus desktop ti2.

When i press MULTI button for create new sounds the virus make sound normally, and the demo sounds good, but if i press the SINGLE button for use the presets this don't make any sound...
I think i do something wrong because two days a go it works perfectly.

I tray to update to latest version but still doing the same..
I don't understand if is broken or i change some internal rutting or something.. I really need help, i use others synthesizers but this is the firs time that i use a virus and i can't tray to use it with the virus plugging because i have protools 11 and don't exist a version for that one... T.T

Thanks advanced and sorry for my bad English.

[boreg]

Most likely the global MIDI channel (in Config -> MIDI) is different from the one your MIDI keyboard is transmitting on.