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View Full Version : How do I download Control?


paulmapp8306
05.04.2020, 12:28 PM
I originally registered with Access as a "non owner" as Id bought a unit and wanted to download manuals etc before it arrived.

I cannot login to anything though - even the public areas.

The link in the EMail to "upgrade" doesnt work

I now have the SN, but I cant register as my EMail already exists (obviously).

How to I do this???


**EDIT**

Ive managed to register the SN, and download the software. Cant load it though as the synth is in transit (seller sent me the SN via EMail).

However, I cant work out how to post on the Access forum. I can access the "private" forums - and see/read the threads but cant find a reply, or create button. Top right says "login" despite being logged on already, and when I try to login - I just get the locked padlock symbol.

Any Ideas?

oli@bass
05.04.2020, 12:46 PM
Your login is independent from the product registration.
If you have trouble logging in, you should contact Access Support. However, if you can't even access the public areas I would assume it's rather a problem with your web browser configuration that with the website itself.

Once you can log into the website, go to Support > Product Registration (https://www.virus.info/api/register2) to register your newly acquired Virus.

BTW, congratulations! You got a fine synth.

Pliskin
05.04.2020, 01:55 PM
Actually, I got the same problem. Access's website is obfuscated as hell.
I saw some kind of commercially awailable VST-AU to work with Virus, but I still want some kind of official software..

paulmapp8306
05.04.2020, 02:17 PM
Your login is independent from the product registration.
If you have trouble logging in, you should contact Access Support. However, if you can't even access the public areas I would assume it's rather a problem with your web browser configuration that with the website itself.

Once you can log into the website, go to Support > Product Registration (https://www.virus.info/api/register2) to register your newly acquired Virus.

BTW, congratulations! You got a fine synth.

Managed to get registered, and downloaded control - not setup yet as synth is in the post.

RE Forums. I can view all forums, the public and private - I just cant login to post anything.

Pliskin
06.04.2020, 02:27 PM
Can you show me the way you got the software maybe?

paulmapp8306
06.04.2020, 06:40 PM
You need to register you product. Go here:

https://www.virus.info/page/render/login/1/goto/30/lang/en/p/128/do/The_Virus_TI___Totally_Integrated_Synthesizers.html

Sign up as a new member. You will need the serial number of your synth. Once you have done that you have access to downloads. Go here:

https://www.virus.info/downloads

download the software relevant to your Mac/PC