by the way, Access's support is top notch.

if the problem persisted, they were going to replace my TI without delay!

Hi Doc,

when you say "note - this does not include factory sounds or banks." does that mean a factory reset will not wipe all my stored sounds?

I'm getting impatient as my multi mode is not working. when I press multi it changes the patch i'm on to Init. Does this sound like something a reset could cure?

Thanks, Ben.

Hi Ben, honestly i don't recall if it resets everything back to factory defaults. I would say any patches that you have that are different than the factory settings should be backed up to your hard drive (just to be safe).

Once you have all of your sounds backed up, I would say definitely go ahead an reset your ti. The issue you are having is an interesting one. Resetting may not resolve it, but after you do reset it, you will be at least one step closer to solving it.

:)
 

I have solved the problem!!

It turns out that when the top casing was put back on the synth the buttons on the modulator section had been jammed under it, meaning the casing wasn't on securely. After prying them out, the casing snapped down snugly and the multi button works again!

Thanks for your reply :) I'm glad a reset wasn't necessary!

Ben.

It is good to know those steps and thank you for your posts. I know it was a long time ago. :P