Quote:
Originally Posted by musaicsong
(Post 300710)
For the money they charge and make off their product, you'd think they'ed pay some programmer to help get it right many updates ago so that they would have excellent reviews and make more sales.
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Everyone always blames the software developers first. 99% of the time, they are just as frustrated as you are, because they are perfectionists by definition and want things to be just right, and they will if allowed to. But it's usually not that way. The entire direction of a product or company is decided by marketing who got approval from accounting. There ya go, take your problem to that office because that's where it originated. The beancounters decided the CEO's salary mattered more than proper funding for research and development, and shitstory I mean history was made.
Honestly I have no insight about what's going on internally at Access, I'd like to see a new product at NAMM that rescues them from the tragic position they've put themselves in with failed attempts at USB integration and the related quality problems. I do know they do not allocate enough time for quality assurance. Its reflects my experience with German automobiles -- sexy looking features getting added all the time, but without regard for making sure what's already there is rock solid reliable. Whether that's a side effect of raw ego at the upper management level, I don't know. But I guarantee you the "programmers" have nothing to do with the problems you're seeing. Allocate resources to quality and quality is born. Short circuit testing, cut costs on development staff, and you end up with buggy crap. Developers didn't make that decision, upper management did.
A friend of mine that works in Germany says it's just too expensive to develop good software in Germany these days so developed pieces have been partially offshored to asscrapistan or whoever is the cheapest bidder, thus the resulting garbage.
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