View Single Post
  #10  
Old 23.03.2006, 05:32 PM
Threlly's Avatar
Threlly Threlly is offline
Semi Pro
Semi-Pro
 
Join Date: 04.03.2006
Posts: 238
Default

Quote:
Originally Posted by Tarekith
Quote:
Originally Posted by Threlly
We deserve an explanation, and at least a revised ETA.
No explanation has been given probably because the reason is very obvious; the OS is not ready yet. They thought it would be, but new issues came up that were unforeseen and it's taking time resolving them. Sometimes to fix a problem, you need to change code and that in turn can create unexpected problems elsewhere. If they make these changes and the beta team says "wait, this is not working right now", why would they release it?

As for giving a new ETA, no way. Like I said, sometimes things come up in testing that are unexpected, and I think Access doesn't want another round of complaining if they don't meet an ETA due to this.

If the TI is your first Access product, then perhaps I can understand being worried by this delay. But a great many of us are long time Virus users who KNOW what an excellent and customer driven company Access is. They truly care about their customers, and if you look back at the number of updates for the previous Virii, I think you'll see this too.

Trust me, Access is not sitting back taking their sweet time on this at the expense of their customers. They are more than well aware that people are unhappy, and are expecting great things from 1.1. That's why they are doing everything in their power to make sure this release is stable, and fixes as many bugs as possible. As has been posted here earlier, Access is working 7 day weeks non-stop trying to get this done as soon as possible.

I realize that this is hard to accept when your expensive new synth is sitting there not working for you. Really, I do sympathize. But if you think that Access is going to leave you all hanging out to dry, or is not busting their asses to get this done CORRECTLY, as soon as possible, then you are dead wrong. Please, just take a deep breath and try having just a little bit more patience. They are one of the few music companies that truly care about their customers, and really want to get things fixed asap.[/b]
Do you work for Access ?
__________________
Access Virus TI Polar, Yamaha RM1x, Intel Mac-Mini Duo, Logic Pro v7.2.3, Presonus Firebox.
Reply With Quote