[AlexHall74]

Originally Posted by Ronkaz

I read somewhere access is recommending windows media payer to update the os..

R

Hey Ronkaz,

Thou art correct.

Here is a copy of the email Access Support sent me earlier today.

They really are a kick-ass support team.

I read this over and over before I bought the synth and it actually was a selling point for me, considering how much people on forums indicated Roland's tech support in the U.S. sucks.

Here it is, BTW I sent them the exact same email that I posted here:

FROM ACCESS-SUPPORT:

"Hello Alex,

Thank you for your mail. To be honest I'm not sure whether this Mackie sequencer is capable of transmitting the OS files or not.

Therefore I recommend to try this again with Windows' Media Player.

Open this program and set the correct Midi Out port the Virus is connected to in WMP' preferences. <NOTE from Alex: From Windows Control Panel->Sounds and Devices->Audio Tab>

Then load the "first" midi file into WMP. Play it back and see if the Virus reacts or not. <It did, perfectly!>

If it doesn't, then please check if you see a small "se" in its display (for SysEx data).

If even that's not the case, then the OS file simply isn't transmitted to the Virus at all.

If that happens, then you need to check any preferences for your Midi I/O device and make sure it is not filtering out Midi SysEx data."

Thank you Access Support, you kick ass!