Hello acidjazz,
I have a Virus TI Polar (original) and I have never encountered any problem like that, but have encountered a problem re-updating my machine the other night. I got as far as to the point where its suppose to switch the virus to update mode, but didnt and said that the install was finished, which is not the case. I resolved the issue, by unplugging my virus from the A/C and plugging back in, then holding down the ARP edit button, to reset the virus. I was albe to re-install my drivers and software.
I do know this, you have to use the same usb port and not try and switch ports on the machine.
You should possible uninstall any updates you tried in the past and even possibly remove any info in your registry depending on you OS (Windows -run then regedit)
Also, when it askes you if you want to install another device, I always select NO, but the YES button is set to the default, dunno why - you are probably only installing one access virus, but dunno your situation
***Maybe these will help you - I have found that its mostly software issues oppose to hardware issues with this type of machine, everything has to be in order to function correctly - the software and synth has to be on the same page so to speak***
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