One of the things I'm curious about is Thunderbolt support. I wonder how many of the issues and limitations I saw with my desktop were from USB performance (or lack thereof). I really haven't been following the technologies lately but last time I checked, thunderbolt looked liked a potential solution.
Overall I agree though about Access as a company -- seems like they just don't try hard enough or care enough. But, in the end if the gear turns out to be great then maybe its in my future.
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