Hello,
I am having trouble with my desktop TI.
I am in contact with virus.info support but my USB problem remains unsolved so I hope someone can help me in this forum.
My old USB cable that came with the TI suddenly stopped working. And I am having a nightmare finding a replacement. One strange exception is that I manage to use a old printer cable I had around, but the cable is to short. I have bought two new USB A-B cables from different vendors but they only give error messages in my device manager. The same cables is working fine with other devices like my printer so they are not faulty. I believe the last cable I bought is of good quality, shielded.
-The Virus is on a seperate hub on my computer motherboard, no bandwidth problems.
-During reboot I have seen USB connection established/lost on my Virus using the new cable.
-I have turned off power saving that might affect my USB ports.
-Error messages in my device manager is of type - unknown device in USB ports and the audio and midi drivers not visible. Else, - the USB driver is visible but it is tagged yellow with error code 10 or 43, not sure about the last code and - audio and midi drivers not visible.
-Have tried 4 different OS installlations.
I hope someone in the forum have some suggestions and maybe a USB cable recommendation that can save me
Regards,
mekemesh