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Old 23.08.2009, 10:47 AM
marc marc is offline
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Join Date: 06.08.2003
Posts: 671
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Quote:
Originally Posted by dione View Post
The new site doesn't work for me...

First of all : I cannot contact Access with the contact form...after filling in my details there's totally nothing happening when i click on 'continue'...

Next to that,i already registered long long time ago (i get the newsletter from Access every once in a while too) but i cannot login...so i try to register...but :

When i want to register,i can fill in my details but there's no button or anything visible to confirm details...it just keeps me in that big white screen with a lock on it...

I asked other people,some of them have the same problems...i'm using Internet Explorer as my browser...seems people using Firefox have no problem...but come on man,how stupid is this ? Does nobody test this shit before they put it online ? How hard is it to just use a standard contact-form or hey,something crazy,just put an e-mail address on the site in case this type of shit happens ?

Sorry for moaning so much in my first post on this forum...but it seems this is the only place where i can get any type of support since Access changed to 'Access denied' with their new site...

I had good experiences with Access support some years ago when i just had my TI...and even before that with my Virus A...but this is just ridiculous : no way to reach support at all,the only place i could find on the net is this site..even their Facebook page links to the same contact form,the one that is unusable for a lot of people...
just send an email to support@ ... and don't forget your system details (OS, browser version, etc etc)

best, marc
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