Never had a problem with my current virus and I have been using it almost daily for 2 years now. All knobs and buttons seem to be like new. I love this thing to bits though so treat it very well.
I did have to send back my first virus. Had a weird chasis twist, you know push down one corner and the opposite corner raises of the table. DV were very good though and had picked up my problem Virus and sent me a new one within few days.
BTW how is the RM1x I was thinking of getting one for sequencing and the sounds sound OK too. How's track editing through that little screen.
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