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Old 09.06.2009, 10:20 AM
marc marc is offline
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Join Date: 06.08.2003
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Quote:
Originally Posted by Sonis View Post
And sorry marc if that comes across as rude or anything but it's just getting really really frustrating at this point. I do appreciate you guys trying to hunt problems down and all though (especially in rapid fire small update form)
i guess i would be frustrated as well, if i would be you. but i'm not. i can't say that i'm making music with the virus 8hrs a day but for instance 3 days in a row at remix hotel in miami back in april. fact is that it didn't crash on me and i was running loads of parallel tracks and i didn't treat it like a raw egg either. i totally believe you that it is crashing on you but as long as we cannot reproduce your crashes, chances are low that those will be cured. as for support not coming back to you, i doubt that it is intentional. we don't have a dug and cover policy for support inquiries. usually those guys are respond quick and on top, since 3.0.3 is out, we don't have many support inquiries. you might want to give it another try, maybe our email went to a spam filter (or yours ...).

best, marc
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