Hi, this will not solve your issue, but I have a Virus C that sometimes has "instant silence" on decaying of the notes, not complete silence of the sounds, and the only solution for me is to turn off the synth then turn on while pressing SHAPE butto to reset the memory.
I'm sorry to tell you that we both have 2nd hand Viruses and this is the problem!!! I think only a hardware repair can solve the issues.
cheers
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