Canceling Your Preorder... A Good Idea?

[Derek]

After some deliberation I have come to the conclusion that canceling your preorder is a good way to send a message to a manufacturer. After reading the vague little letter from Access that was posted in another thread I can see that Access does not care to actually shed any light on the true status of TI development. The letter used terms that are relative such as ?soon? and ?recently?. Cleaver wording, to some ?soon? may mean days, to others ?soon? may mean years. Reasonable information is the key to keeping the customer happy.

My experience waiting for my Federalized Lotus Elise was similar. I was on that list for two years, so believe me when I say I know how to wait it out. People don?t mind waiting as much, so long as they have some idea when they will get the goods they have paid for. A reasonable explanation of what is causing the holdup is also generally appreciated.
If Access can not even give a remotely accurate estimation of when they will ship the TI then they are much further behind than any of us had thought and they need to disseminate that information to the customers.

Writing and posting this stuff is all well and good. They probably don?t even read this forum. However lots of people canceling their preorders will send a message that Access will find impossible to ignore.
I know you?re probably thinking,? But then I?ll have to wait even longer to get my TI?. However I don?t think this will be the case? Canceling preorders will create a sense of urgency for Access. It will cause them to redouble their efforts and open up the lines of communication. It would not surprise me if you actually got your TI quicker by canceling your order than you would by staying on the list.

PS: I have cancelled my order.