Virus Ti Polar Not Connecting

[delphis]

Ok so I have the polar TI just got a mac tower pro and I am have tried running it in both windows xp and os 10.5 with no luck yet.

I tried installing the public beta of 3.0 with no connectivity at all in either side. When I try to pull it up with the VST Instruments it says that there is no Virus recognized. I also use this as my main controller and it is not transmitting a midi signal out.

I have tried running it in both cubase sx 3 and live 7 but it just seems that there is no connectivity. I am currently trying to downgrade to version 2.75 and on the mac side it just hangs at talking to attached viruses at 66%. It completed the install on the pc side but still has no connectivity.

the version is 3.0.0.0 on the startup of the virus.

I am at a complete loss because this is my only controller and basically the heart of my studio. if anyone can help me out it would be greatly appreciated.