Virus A Help!

[HailAngelo]

Hey everyone! I'm new to the forum and I need a little help. I just got a virus A in good aesthetic condition and I just need a little help in figuring out if It's broken or I'm doing something wrong. I finally figured out how to scroll through the patches (i'm familiar with keyboard/workstations but I've never had a real synth!) and single mode doesn't make any sound, but I see the little note triggering the virus in the lcd. On multi mode, only certain patches work. I started reading the manual online, but I haven't found anything yet. All the lights turn on and the demo works. And everything checks out, i really feel like im doing something wrong, but I wanna make sure its not broken. Are there updates for this thing also?