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Trouble with your Access Virus? Here you can get help when you have trouble or just don't know what to do.

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  #1  
Old 11.08.2018, 09:54 PM
unicorn_74 unicorn_74 is offline
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Default Strange mouse behavior after connecting virus TI

Hello,
I have my Access Virus TI (mkI) for almost 6 years and till now I didn't have any problem.
But now I have strange problem - every time I connect my virus by USB, mouse starts to act strengly, like somebody would use scroll wheel at random moments and directions. It's impossible to use Cubase or even read a webpage.

I have tried to change usb cables & ports - no luck.
I have also tried to change mouse and problem still persists.
I have updated virus OS & software to latest version (5.1.7.00).
Today I did clean Win10 reinstall on new harddrive, still the same problem.

I don't know what to do ? Now I have no possibility to try Virus with another computer.

Has anyone had a similar problem?
I do not know if this is a virus failure, computer motherboard failure or software problem with WIN10 or Cubase 9.5 ?
I will be grateful for any suggestions...

Virus connected by midi works ok, but i need controll software.
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Old 16.08.2018, 05:28 PM
unicorn_74 unicorn_74 is offline
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Update: my Virus works ok with wireless Microsoft mouse and have the same problems with two other USB mouses (gaming logiteh and some no name mouse) … strange
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Old Yesterday, 04:57 PM
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Timo Timo is offline
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Given the mouse is wireless, I'm guessing you have tried new batteries? Otherwise it sounds really odd, can't think why it would do that. How many other USB peripherals do you have connected to the computer? Do you use a Hub?

Only other suggestion I thought of, to manipulate the situation (rather than a cure), could be to use a mouse via an old-skool PS/2 port on your PC rather than a wireless/USB one.

I use TI Snow via USB, with Logitech G602 gaming wireless mouse with custom button setup and a Logitech K250 Wave wireless keyboard (both on separate wireless nano receivers due to the mouse using greater bandwdith) and haven't experienced the issue described, other than when the mouse batteries are running down or when the nano receiver is too far away, or too close to other metal hardware. Found over the years it's good for the wireless receiver(s) to have a close-ish clean line of sight, rather than have loads of hardware inbetween the receivers and the peripherals.
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PS > And another thing! Will the Ti|3 have user customisable/importable wavetables? A ribbon-controller or XY-Pad might be nice, too, please! Thanks!
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