PLEASE HELP: How do i change midi channels?

[uvcreature]

Hi there, I am new here
I got a virus b had it for a few weeks, finally gor a yamaha cs2x controller synth. I have connecetd them and i can't get the single mode sounds. I can't hear them Apparently, according to the manual i am sending to the wrong midi channel. The information on the manual stops there and i can;t find how do i change the midi channels ( i am awarw that the virus b had 16 of them).When i press a key i can see a note (which it's head is white instead of balck).

PLEASE HELP, you can imagine how frustrating it is having this beaty at home and not being able to use it.
Many thanks
Regards to the Virus community

[Talonstudios]

First off, what sequencer r u using?

[uvcreature]

hiya
thanks for your answer...my problem has been solved by the support team...they are amazing