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Trouble with your Access Virus? Here you can get help when you have trouble or just don't know what to do.

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  #1  
Old 17.11.2010, 06:53 PM
larry11 larry11 is offline
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Default TI keyboard constantly crashes Logic Pro 8 and system preferences on MAC. Help needed

Hardware and software used:
Access Virus keyboard (OS 4.5.01)
Apple Mac G5 Power PC dual 2.3 Ghz 3GB RAM (OS 10.4.11)
Standard G5 Internal Soundcard
Logic Pro 8.0.2
_________________________________________________________________

When the TI is connected to the Mac it crashes Logic. Also, if the TI is connected then the system preferences menu is inaccessible and crashes. No crash reports are generated in these instances. Instead, the spinning beach-ball appears and then it is necessary to force quite Logic in order to continue using the computer.

If the virus is not connected then logic starts up fine and works perfectly. This is also true of system preferences.

The TI is connected directly to the Mac via USB. There are no other devices connected to the Mac. The problem persists regardless of which USB port is used. And several different USB cables have been used to no avail.

I have contacted the official Access TI help-line and they concluded that it was unlikely to be anything to do with the TI installation or drivers because I have already uninstalled all unused drivers and reinstalled the latest version of the TI OS available on my MAC OS.

They suggested that i should reinstall the Apple computer OS from scratch.

obviously i would like to avoid doing this if at all possible.

I would greatly appreciate any help you may be able to provide with fixing this problem.

Many thanks for your efforts, Larry
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Old 18.11.2010, 07:34 PM
marc marc is offline
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a spin ball is not crash, instead the system hangs in a kind of loop. 10.5 and higher is mandatory since a while but for different reasons, so that's probably not what you're facing.

marc
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Old 18.11.2010, 10:14 PM
MBTC MBTC is offline
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It's called the BeachBall of Death
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Old 19.11.2010, 08:49 AM
marc marc is offline
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Quote:
Originally Posted by MBTC View Post
It's called the BeachBall of Death
you mean Spinning Pizza Of Death (SPOD)

marc
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*** This is not an official forum, in order to get a guaranteed response from Access Music contact support here: http://www.virus.info/?go=contact ***

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Watch the Virus on Vimeo: http://vimeo.com/accessmusic
Become Infected friends on Facebook: http://facebook.com/pages/Virus/77569453701
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