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Trouble with your Access Virus? Here you can get help when you have trouble or just don't know what to do.

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Old 15.03.2005, 08:36 PM
core7 core7 is offline
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I encountered some problems while using Soundiver, the problem was communication between my KC and my sound card (audiophile 2496). I contacted Access support and this is what they tell me:Hello todd buchanan,

Thank you for your mail. I'm very soorry to say, but there are some Midi interfaces that won't work
with Sounddiver very well under Windows XP including all M-Audio interfaces. Background:
SoundDiver is a program developed by Emagic (now Apple) and they stopped Windows support
before XP was released, so there's not much we can do about it.


todd buchanan <atmospherix79@AOL.COM> wrote:
> I\'m having problems with my Virus KC and Sound diver, My computer is telling
> me that it is not getting any info from the KC, The KC is hooked up properly
> I\'ve triple checked. Sound diver is giving me an error message and is leading
> me to beleive that I need to change my Device ID to SysEx, so they match. can
> you help me out here. thanks.
>
> REMOTE_ADDR=152.163.100.137
> USER_AGENT:Mozilla/4.0 (compatible; MSIE 6.0; AOL 9.0; Windows NT 5.1; SV1; .NET
> CLR 1.1.4322)
> USER NAME: todd buchanan (atmospherix79@AOL.COM)
> INQUIRY TO: tech
>
> COOKIE: atmospherix79@aol.com
>
> PRODUCT: Virus KC
> PRODUCT OS VERSION: 6.5
> PRODUCT SERIAL NUMBER: KCCcUt5B8Fs
> PLATFORM OS: xp
> SEQUENCER: ableton
> SEQUENCER VERSION: 3
> MIDI INTERFACE: m-audio 2496
>
> SUPPORT RATING:
> SUPPORT COMMENT:
>
>



With best regards,

Joerg Huettner
Access Music Tech Support

---------------------------------------------------------------
Joerg Huettner
Human Support Droid
support@access-music.de
http://www.access-music.de
---------------------------------------------------------------
Sucks does'nt it, ya know I never came across this type of problem while I was researching Access, now I've got one and this is what i find out. I think I've figured a way around this already, but I'm open to anyone's suggestions. thanks.
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Old 15.03.2005, 09:07 PM
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Gopal Gopal is offline
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I've got an M-Audio 8x8 midisport and the bundled Soundiver works fine except that it doesn't remember what it did last time it was opened and has to rescan the virus before I can use it. Minor delay, then everything works sweet as. I don't load new patch sets in that often so its no big deal to me.
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Old 16.03.2005, 10:16 AM
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Thats the way the cookie crumbles.....
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