Hi all, new here…
I just bought a Virus B desktop off eBay – very excited about this (had a C some 10 years ago which I unfortunately had to sell and have regretted ever since…!)
However I have some issues with one of the knobs (definable 2) – when turning, the data values don’t change, then jump from around zero to around 40, then I keep turning and it jumps to around 70.
Also I’ve noted that many of the others have a ‘dead space’ at the ‘edges’, e.g. when the know is turned all the way left, when turning it right it moves about 20-25 degrees before the data values start to change – is this normal or a sign that other encoders are about to go too?
I wrote to Access asking about replacement potentiometers and got the reply below.
Thank you for your email. We do not have an authorized service center in the UK, so we couldn't tell you a recommended repair service in London. Spare parts for the Virus b series are comparably rare these days, but you can get in touch with our main service center in Germany (they are doing all Europe-wide repairs there) and see if they still have some potentiometers left for the Virus b series:
I will write to them and report back.
In the meantime, have others had similar issues with their encoders? I thought (hoped) that the potentiometers were the same for all the Virus machines – but can anybody confirm? (have searched the forum but couldn’t find the answers)