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General discussion about Access Virus Discussion about Virus A, B, C and TI.

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  #1  
Old 05.04.2020, 12:28 PM
paulmapp8306 paulmapp8306 is offline
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Default How do I download Control?

I originally registered with Access as a "non owner" as Id bought a unit and wanted to download manuals etc before it arrived.

I cannot login to anything though - even the public areas.

The link in the EMail to "upgrade" doesnt work

I now have the SN, but I cant register as my EMail already exists (obviously).

How to I do this???


**EDIT**

Ive managed to register the SN, and download the software. Cant load it though as the synth is in transit (seller sent me the SN via EMail).

However, I cant work out how to post on the Access forum. I can access the "private" forums - and see/read the threads but cant find a reply, or create button. Top right says "login" despite being logged on already, and when I try to login - I just get the locked padlock symbol.

Any Ideas?
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  #2  
Old 05.04.2020, 12:46 PM
oli@bass oli@bass is offline
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Your login is independent from the product registration.
If you have trouble logging in, you should contact Access Support. However, if you can't even access the public areas I would assume it's rather a problem with your web browser configuration that with the website itself.

Once you can log into the website, go to Support > Product Registration to register your newly acquired Virus.

BTW, congratulations! You got a fine synth.
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  #3  
Old 05.04.2020, 01:55 PM
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Pliskin Pliskin is offline
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Actually, I got the same problem. Access's website is obfuscated as hell.
I saw some kind of commercially awailable VST-AU to work with Virus, but I still want some kind of official software..
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  #4  
Old 05.04.2020, 02:17 PM
paulmapp8306 paulmapp8306 is offline
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Quote:
Originally Posted by oli@bass View Post
Your login is independent from the product registration.
If you have trouble logging in, you should contact Access Support. However, if you can't even access the public areas I would assume it's rather a problem with your web browser configuration that with the website itself.

Once you can log into the website, go to Support > Product Registration to register your newly acquired Virus.

BTW, congratulations! You got a fine synth.
Managed to get registered, and downloaded control - not setup yet as synth is in the post.

RE Forums. I can view all forums, the public and private - I just cant login to post anything.
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  #5  
Old 06.04.2020, 02:27 PM
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Pliskin Pliskin is offline
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Can you show me the way you got the software maybe?
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  #6  
Old 06.04.2020, 06:40 PM
paulmapp8306 paulmapp8306 is offline
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You need to register you product. Go here:

https://www.virus.info/page/render/l...thesizers.html

Sign up as a new member. You will need the serial number of your synth. Once you have done that you have access to downloads. Go here:

https://www.virus.info/downloads

download the software relevant to your Mac/PC
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