Virus TI:Sequ. Mode - No Audio Signal in every part

[Maschi999]

Hello together from a new Virus TI Desktop user.

i've a big problem since four weeks and i'm not able to fix it.

I've written a support ticket to access and send it again as a reply including the support number, but until now i've got no answers.

I have installed the new OS Version 2.7.3 and i use the VC Software to control the TI.
I've conected the TI and my MOTIF ES with a MIDI cable.
Further i've conected the TI and my Computer with USB Cable.
Also i've conected the Audio OUTPUTS with the LINE IN's from my MOTIF.
I'm using the VC Software as a VST in Seuenzer Mod.

The Problem is, that i can hear an audio signal only, if i select parts: 1; 3; 5; 7; 9; 11; 13 and 15.

So, if i want to choose the other parts: 2; 4; 6; 8; 10; 12; 14 and 16, i can see a stream line in the VC-Software, but i can hear nothing.
The MIDI Channels are correct routed.
For every part, i'm using a seperat track line in the Sequenzer with the correct MIDI channel.
So for part 1 i use track 1 and channel 1 and so on.

I've changed the cables but without any results.

Is there anybody who had the same problem in the past?


kind regards from a confused user

[psy604]

i fear VC isn't working with conventional MIDI ... just MIDI-over-USB.

if you use MIDI, you have to set it up like any other hardware synth.

think i once read a thread about this topic here ... use the search function.

correct me if i should be wrong :confused:

[Maschi999]

Thanks for your answer.

I use the MIDI-over-USB connection between the VC and the TI.
The normal MIDI-Connection i use only for my seperat key to play the sounds from the TI.
It goes from MIDI OUT Key MOTIF ES into MIDI IN from the TI.

It works fine, but only in parts: 1; 3; 5; 7; 9; 11; 13; 15.

In the other parts: 2; 4; 6; 8; 10; 12; 14; 16 i can see oly that there is a streamline if i press the keys from my ES, but i can hear nothing.

I changed the Audio outputs from TI which are connected with AUDIO IN from my ES and i changed also the cables from Stereo in Mono without any result.

I've tried it also without any Audio cables only with USB, but everytime the same.

Any other solutions?

[marc]

try to reset the virus:

- unplug all cables
- wait for 30 seconds
- plug-in the power cable while holding the ARP EDIT button
- plug-in the rest of the cables

try again and let us know

hth marc

[Maschi999]

OK, i'll do earliest on Sunday cause i'm on a trip now.
I'll keep you informed than asap

[psy604]

are you using the Virus in single, multi or sequencer mode??

think it had something to do with this setting ... as far as i remember.

[Maschi999]

Hello,

i'm using the TI in Sequenzer Mode.

I've tried to reset the Virus now, as written by mark:

- unplug all cables
- wait for 30 seconds
- plug-in the power cable while holding the ARP EDIT button
- plug-in the rest of the cables

Now, the display show the following:

VIRUS TI BIOS V1.03
- USB Update Mode -

That's all
Shall i press any other Button now?

OK...i've deleted the OS and installed it again.
I've done it the whole day but without any results.

The problem is allways the same as written.

Any other solutions?
My live was really better befor i bought the TI.
Makes me more than crazy.

Now i've changed the OS into the old one 2.5.1 but the result was the same.
No OUTPUT in every PART.
I've changed the OS back into the newest one 2.7.3. but same procedure every time.

I'm very angry now with the TI

[Maschi999]

Hello into the world wide Virus user scene :mrgreen:

This problem is not solved.

Since a view days i use Cubase 4.5, but the problem is really the same.

No outputs in parts 2, 4, 6, 8, 10 and so on.
Only in parts 1, 3, 5, 7, 9...

There is also no signal on the headphone, if i select on of this "bad" parts.

Is there anybody in the world with a solution for my problem? :confused:

A ticket to access has given no result also.

Thanks for your help

[Khazul]

Are you using a snow or a desktop?

You seem to refer to both. I am assuming its actually a desktop, if so, it sounds like a DSP issue - best contacts access support. Have you had it for long?

[AjmaGard]

Are you using a snow or a desktop?



Read first line in first post :)
---

Are you sending midi keys solely through you motif, or have you tried entering notes in the parts in your DAW to?

Did you load up the VC interface as an VST instrument and set "midi" output to the TI?

(Sorry if these are dump questions, but I don't know how experienced you are with these things :) )

[Khazul]

Read first line in first post :)


I misread a later post to say 'Snow' when it said 'now'

[Maschi999]

Read first line in first post :)
---

Are you sending midi keys solely through you motif, or have you tried entering notes in the parts in your DAW to?

Did you load up the VC interface as an VST instrument and set "midi" output to the TI?

(Sorry if these are dump questions, but I don't know how experienced you are with these things :) )


Hi,

thanks for your reply.

i've tried three different connections.

I'm able to send midi keys from MOTIF OUT to TI Desktop IN.
The TI is able to receive datas from MOTIF in every part.
I can send datas also direct from DAW to the TI and it works in same way.
The TI receive MIDI datas. I can send also datas from MOTIF into my DAW and from there depend on the "tick" in field "THRU" direct into the TI.

I'm using the VC Software as VST instrument and i send datas also from MIDI OUT to the TI. I set this for every part (if i want to use all 16 parts from sequenzer mode) and i can see a streamline in every part of the VC-Software.
Also i see that the TI get MIDI Datas on every part, like NOTE ON, OFF, Programm changes and so on.

The only thing is the problem with the missing audio signals as written before.
Normally i'm very experienced with my routings and i'm able to use many different routings depend on my actual work flows. Therefore i'm using also two MTP to implement all my necessary babys, my M-Audio Firewire 1814 or direct the mLAN Interface from my MOTIF :mrgreen:

I've sended a support ticket to acces in the meantime, but they have also no solution. The misterious thing is, that the headphone is also not working if i select parts as written (2, 4, 6, 8---).

My suggestion is, whether somebody from the Forum lives near Speyer in middle of germany and is working with an TI Desktop also.
Maybe he (or she :mrgreen: ) can spent some minutes with me and integrate my TI in his or her workflow, to check whether it works than or not.

Otherwize i'm very helpless, cause my TI is working only by 50 percent :( :(

[AjmaGard]

Hi,

The misterious thing is, that the headphone is also not working if i select parts as written (2, 4, 6, 8---).



I agree it sounds really strange. Also that the it's every second part that doesn't work...

Can you check that these part are set to send on for instance "USB1 L+R" or "USB2 L+R" (I don't have my virus right here, so the names can be wrong). If the parts are set to send on for instance "USB1 R" only, I would think you wouldn't hear them (but I'm not sure of this either). Also, check that you are connecting the headphones to the left out and not mistakingly in the wrong output :)
Alternatively if the parts are already sending on for instance "USB1 L+R" try changing it to "USB2 L+R" and see if this makes a difference.

Another thing you should actually check is that the sound is not turned down in the VST instrument part (in the Volume lane)... could be that your DAW would do such a thing.

I'm not sure what an MTP is? It's not a device that allows you to connect more midi stuff to the same midi port, right? If so, that could be the root cause of you problems if your TI is connected through that :)

I have a Virus snow so I only have 4 parts, but the way I connect my gear is:

Midi keyboard --> First USB port.
TI Snow --> Second USB port (I use the Snow as soundcard at the moment).

In Cubase:
Load up the snow (on the VST menu (F11 key)).
Create 4 midi tracks (one for each part) sending on midi channels 1-4.
Input to the midi tracks are my Midi keyboard.
Outputs are to the Snow.

That's pretty much it.

Hope you get it to work, I'm running out of ideas.
If you can tell any more details on your setup, please do so :)

[Maschi999]

HI,

Can you check that these part are set to send on for instance "USB1 L+R" or "USB2 L+R"

I've checked ALL outputs,From USB 1 L+R to USB 3 L+R, and also only the lefts and only the right outputs.

Also, check that you are connecting the headphones to the left out and not mistakingly in the wrong output

For the headphone there exist a seperate output. No result.
On left out i've connected seperate to the Audio IN's from MOTIF. Also no result without USB cnonection and with USB connection.

Another thing you should actually check is that the sound is not turned down in the VST instrument part (in the Volume lane)...

Highest level for testing without any result.

I'm not sure what an MTP is? It's not a device that allows you to connect more midi stuff to the same midi port, right? If so, that could be the root cause of you problems if your TI is connected through that

MTP is a MIDI TIME PIECE from Mark of the Unicorn and a device as written by you. I know that this could be the root, but it is'nt, cause in my workflows where the TI is integrated, i don't use the MTP's any longer. I've read it before, that this could be the root of my problem but now i know it isn't.

Midi keyboard --> First USB port.
TI Snow --> Second USB port (I use the Snow as soundcard at the moment).

In Cubase:
Load up the snow (on the VST menu (F11 key)).
Create 4 midi tracks (one for each part) sending on midi channels 1-4.
Input to the midi tracks are my Midi keyboard.
Outputs are to the Snow.

That's pretty much it.


It's still the same routing as i work with. The only difference is, that i don't use the TI as a soundcard :confused:

[AjmaGard]

Hmm can you try to use the virus as soundcard just for the test then.
Just to see if it makes a difference :)

[Maschi999]

Hi,

i've tested it now with the Virus USB Asio Driver, but the result is the same. No Audio in Parts 2, 4, 6...:confused:

It seem's that it's a tecnical problem :confused: :confused:

[AjmaGard]

I'm sorry I can't come up with any more ideas :(
Unless you know someone with a TI who lives near you who can connect his TI to your setup.

[Maschi999]

Unless you know someone with a TI who lives near you who can connect his TI to your setup

I know nobody with a TI, but if anybody read this Thread, lives near Speyer in germany and would like to spend some minutes with me to test my TI in his or her workflow, this would be great :rolleyes: