Quote:
Originally Posted by plaid_emu
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Regardless of whether the issue is a user/software/hardware issue and if it applies to everyone in all situations, I don't think this is the place nor the way to get problems like this resolved.
For all we know, Marc is just on this forum on a voluntary basis, maybe not as an official representative of Access Music. I think it's awesome that an insider from access is active on this board at all - but as far as I can tell Marc is not part of their support department.
Access' official support crew are known to be very helpfull, responsive and customer friendly (more than most in the business). I would take it up with them if I were you/us.
Just my 2 cents on this.