VIRUS TI2 Display Problem

[ShortBus]

Stigmata? Sorry dont mean to poke fun.

[absynth]

Originally Posted by ShortBus

Stigmata? Sorry dont mean to poke fun.

thats a good one

gonna call the access support today, no answer yet

but i guess i will have to send the unit to be repaired

[absynth]

so....the access support told me if you can´t fix it with a reset (hold arpedit and power up) then its a hardware/display error, so i have to send it to my dealer


luckily i bought the unit in germany via Thomann, so they gonna send ups to me to pick it up and also return it for free

[DiScO]

Hey absynth,

That's the same problem I have with mine, only on the vertical and not the horizontal. In exactly the same place too so I guess I have the same fault It does not happen all the time though, intermittent. My only concern is my TI is probably just over 2 years old now so well out of warranty I should imagine and whilst I still have all the original packaging, if it has to go back to Germany it's a pretty hefty bit of kit so It'll prob cost a small fortune to ship / repair! Anyone know if there is a UK service center I can take it to?

Cheers.

[absynth]

oh man...i feel your pain

really a shame somehow and not what your expecting from a 1800 € synth

and my unit is completely new and had this display error


luckily i just got mine back repaired yesterday from access service in germany

don´t know what they exactly did with the display, but i guess they just exchanged it with a new one



i really hope this does not happen anymore