Virus Shuts Down

[Phase.lu]

Originally Posted by Prime NL

I was reacting on the part Warren was talking about : the transpose +2 LED is constantly blinking!

Normally the latest OS should stop the spontaneus Virus crashing...but it differs with every persons Virus.
My desktop stopped crashing after this update.

I guess that the best thing to do now is contact the Acces helpdesk about your problem....even though they do not really have a solution to the problem...the more people are reporting the problem...the quicker they will come with a solution as they will see that it is really getting to be a big issue.

Thats the solution to our problem !!!
We all need to register there and and report it, otherwise they'll consider
it as a " minor problem".

So its now on us to make them work on that problem, as I got it too.

I got mine yesterday and after updating to 0s.3 and testing it for an hour hour or so, the leds started to go crazy and the Virus went off and on several times, but no sound could be heard anymore and no control or button did response. When it rebooted , only 3 red 3 and the white leds
lid statically after it shut down again.
After 5 crashes, it heard a horrible noise crash sound trough my speakers; actually very loud. It was the most depressing sound i have ever heard and i sat terrified at my desk, staring at an instrument I had just spent 1700eu
and that i could never use live because of that.Because it's actually a common problem and happens regularly.
Let's say, I am disappointed and angry.
I hope they can fix it, that's why we need to report it to them.

[Nobl1v1on]

I have actually spoken to Access Music a number of times, they have always returned my calls, and they are completely aware of this very very beyond inconvenient Operating System problem that causes The TI series to crash. They were very genuine in their apology and said that are diligently working to try and get this remedied as soon as possible.

Basically the explanation for not COMPLETELY debugging the O/S was that they released the TI mk.II series a bit premature.

Anyway Access Music told me, that the more people that contact them and give them a detailed synopsis of the circumstances surrounding the crash will help them in getting a good and STABLE O/S as soon as possible, as this problem is really blowing their reputation as a rock solid synthesizer craftsmen. I am just gnawing at the bit, because my Virus (TImk.II 61 key) is sooooo badass and has become my favorite synth, except of course for the whole crashing thing.

peace and hair grease
Nobl1v1on