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Trouble with your Access Virus? Here you can get help when you have trouble or just don't know what to do.

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  #1  
Old 18.04.2007, 08:38 PM
RICC RICC is offline
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Default VC Bluescreen

Hi everyone Im new here!
I recived my Virus Ti Desktop yesterday and have a major problem:
VC crash Cubase to desktop pretty often and
a few seconds later (5 sek-30sek) I get "Blue screen" ......
This happens moments after VC uppstart.
If I get a working start och VC witch happens sometimes it usually works without problems.


I have latest Virus TI update (2.0.3) and firmware
My Virus is connected direct to the motherboard USB port no other USB devices are connected

My system:
Asus P5b Motheboard (Bios 1102)
Intel Dualcore Conroe Processor 2.4
2gb memory 6400 Mhz
2*UAD Pci cards
Nvidia 7300 Graphic card
Yamaha 01x firewire audio mixer/card on a separate firewirecard
Cubase SX 3,1

I have:
Reistalled and tried different USB ports
Updated mainboard bios.
No other problems before I Installed the Virus Desktop and VC

UPDATED:
Dissconected my UAD Cards
Used a separate pci USB card
updated my graphic drivers
uninstalled my graphic drivers



Anyone with some Ideas?

Here is one of my my bluescreen logs (some of it in Swedish)

Händelsetyp: Fel
Händelsens källa: System Error
Händelsekategori: (102)
Händelse-ID: 1003
Datum: 2007-04-18
Tid: 17:07:26
Användare: Saknas
Dator: TEST-3C4622D6B0
Beskrivning:
Felkod 0000007f, parameter1 00000000, parameter2 00000000, parameter3 00000000, parameter4 00000000.
Mer information finns i Hjälp- och supportcenter på sidan http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 37 0000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

Regards Andreas

Last edited by RICC : 19.04.2007 at 06:57 AM.
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  #2  
Old 19.04.2007, 02:57 PM
bishopkris40 bishopkris40 is offline
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best reply is to contact technical support on access web page.

they should figure it out quicker than any of us, I for one never had a crash like that, you could try savihost.exe, search google and use that to open VC, this should tell you if there are problems with the drivers etc.

but contact access
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  #3  
Old 19.04.2007, 04:16 PM
RICC RICC is offline
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Default

Solved it! (after 1 sleepless night)

I moved my Firewire card to a slot as far away as possible from my graphic card.

Result:
No Bluscreens
Less VC crash Cubase (3 times during 6 hours of intese testings)
Some clicks and plops using USB

Not 100% stable but more as I aspected after reading forums about Virus TI.
I im really in love with this peace of gear despite the problems.
The sound is awsome (first Virus I own) The VC Interface is so cool and fast to work with.
I hope Access have high priority in even more stable drivers and VC.
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  #4  
Old 19.04.2007, 04:43 PM
bishopkris40 bishopkris40 is offline
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if you're still having stability issues then there are further conflicts in you system, there is a way to check the irq settings in the machine possibly you may be sharing something, worth a check, but maybe you have something different, let us know if you solve any further

or

describe the problems you have, don't believe all the trolls on the other forum
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  #5  
Old 19.04.2007, 07:18 PM
RICC RICC is offline
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Quote:
Originally Posted by bishopkris40 View Post
describe the problems you have, don't believe all the trolls on the other forum
My unsolved main problem is that VC sometimes crash Cubase.
This happens short after I start VC:
Start Cubase - Start VC - Select Virus TI as output on midichannel - Cubase crash.
Before I moved my Firewirecard this happend very often and also gave a "Bluscreen"
Today after moving my Firewirecard to another pci slot it happend 3 times during 6 hours of testing but without "Bluscreen"
Before I had VC installed and running I had mayby one crash every other week so three Cubase crashes in one day is way to much.

I will check my Irqs tomorrow when Im in the studio.

Regards/Andreas
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