Buggy Virus TI Snow - pleas help me!

[iSynth]

Hello all!

I suggest you watch a video about how my Virus TI Snow torturing me! I want to say that everything you see happening when i connect my Virus to different computers. I plugged my Virus to multiple computers on which is both Windows and Mac OS X. I plugged my Virus as a USB hub or without hub. This happens in different programs in Logic Audio, Ableton Live and in Steinberg Cubase on different computers. It happens all the time! I bought this Virus TI Snow in September for performances on stage and still can not to use them because working with it just not possible! I have another Virus TI2 Desktop which works fine and does not have such problems. I tried several times to install different versions of the firmware on the Virus TI Snow, from 3.3.0.00 to the latest 4.5.3.00. None of the versions of the firmware did not help! Look at the video and please yourself all to see!

http://youtu.be/1IuJaWEOK80

My setup is:
Apple Mac Pro,
Mac OS X 10.7.2 Lion (32-bit mode),
Logic Audio Pro 9.1.5 (1700.9) (32-bit)

Info from Viris Control plugin (after last firmware update):
Virus TI Version 4.5.3.00,
Virus TI Control Version 4.5.3.00,
Audio Driver Version 2.1.0.0,
Audio Library Version 2.1.0.0,
Host Interface Version 2.1.0.0,
MIDI Driver Version 1.6.2.0

[Timo]

Hi, just took a look at the vid, I think the best thing to do at this point is contact tech support: http://virus.info/page/render/lang/e...resources.html

Hope they may be able to help you.