General discussion about Access Virus Discussion about Virus A, B, C and TI. |

23.03.2006, 10:14 PM
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Join Date: 18.03.2006
Posts: 9
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Access Email Support
I sent a email to customer service and haven't had a response back yet - not even a automated "were looking into it". Whats the average time for them to come back to you on queries?
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23.03.2006, 10:17 PM
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Semi Pro
Semi-Pro
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Join Date: 04.03.2006
Posts: 238
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pretty quick, within 24Hrs normally.
Pleasant too, but trying to get concrete information out them is like trying to hammer jelly to a cat.
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Access Virus TI Polar, Yamaha RM1x, Intel Mac-Mini Duo, Logic Pro v7.2.3, Presonus Firebox.
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23.03.2006, 10:20 PM
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Join Date: 18.03.2006
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Cheers - I'll give them another day then write another one.
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23.03.2006, 10:36 PM
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Almost Amateur
Almost Amateur
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Join Date: 10.02.2006
Posts: 105
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They answered all my mails swiftly until I asked for the contact to their service, because I suspected it was TI which burnt my amplifier.
The contact broke.
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kwasowe klimaty elektronowe
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23.03.2006, 11:35 PM
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Pro
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Join Date: 08.10.2005
Location: Wonderland
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EDIT: nevermind
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24.03.2006, 03:24 PM
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Join Date: 08.10.2005
Location: Wonderland
Posts: 397
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they have one of the best supports I've ever experienced, they are right after doepfer!
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25.03.2006, 08:59 PM
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Join Date: 18.03.2006
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Still no response. Doesn't inspire confidence.
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25.03.2006, 09:01 PM
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Join Date: 11.12.2003
Location: Northern Beaches - Sydney, Australia
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Well, it is the weekend!!!!
I dont know about you, but I dont go into work on my weekends...
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MYSPACE
G5, Cubase SX, Reason 2.5, Acess Virus RackXL, Yamaha Motif Rack, Yamaha CS-10, Roland D-50, Korg X5D, Korg Electribe ER-1mkII, HALion VST Sampler, MOTU 2408mkIII, Studer 169, Roland JUNO 60
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26.03.2006, 01:04 AM
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Join Date: 18.03.2006
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I sent it in Wednesday.
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26.03.2006, 01:48 AM
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Join Date: 11.12.2003
Location: Northern Beaches - Sydney, Australia
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Quote:
Originally Posted by stonejunction
I sent it in Wednesday.
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And it's only Sunday now....
Just relax a little, im sure they will get to it. They probably have a whole bunch of emails to get through
__________________
MYSPACE
G5, Cubase SX, Reason 2.5, Acess Virus RackXL, Yamaha Motif Rack, Yamaha CS-10, Roland D-50, Korg X5D, Korg Electribe ER-1mkII, HALion VST Sampler, MOTU 2408mkIII, Studer 169, Roland JUNO 60
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